What are the responsibilities and job description for the Account Manager position at MFour Mobile Research?
Welcome to MFour!
Our Story : Founded in 2011, MFour is a fast-growing data and analytics technology company "democratizing" consumer insights. Named a 2023, "top 25 L.A. tech companies to watch," by Built In, we've created a SaaS ecosystem, giving businesses access to united shopper behavior opinion data that uncovers the whos, whats, whys, whens and wheres behind consumers in ways never before possible. We help 25% of the Fortune 100 plus organizations of all sizes make product, brand and advertising decisions.
Our Product : Using the nation's most downloaded, highest-rated, and only Apple-approved app & web data collection and survey app (Surveys On The Go®), MFour is the only consumer market research company that guarantees real, validated responses for every survey, giving businesses the data and insights they need to make impactful decisions.
From validated opinion and behavior trackers to advertising exposure measurement MFour is trusted by hundreds of leading.
Our Goal : To eliminate the unknown (data blind spots) within market research in a way that recognizes a consumer's right to privacy - so marketers can make better decisions about new and existing products, advertising choices and competitive positioning. MFour is trusted by hundreds of leading brands, including Google, Microsoft, Samsung, Walmart, Disney, Spotify, and Lowe's.
Our Core Values : Simplicity, Humility, Quality, Consistency, and Innovation.
Your Mission
We are looking for a high-performing Account Manager to drive client retention, growth, and expansion within our existing customer base. The ideal candidate is a relationship builder and revenue driver-someone who is strategic, proactive, and skilled at managing high-value accounts.
You will be responsible for renewing, upselling, and cross-selling to current clients while ensuring the highest levels of customer satisfaction. As a key player on our team, you will work closely with Customer Success, Research Strategy, and Marketing to execute growth strategies and ensure client success.
Key Responsibilities :
Client Onboarding & Relationship Management
- Co-lead onboarding sessions with BDRs, CS, and Research teams to align on goals and processes.
- Serve as the primary commercial relationship manager post-sale.
- Conduct regular client check-ins, business reviews, and strategic progress updates.
- Develop and execute account growth plans tailored to each client's needs.
Renewals, Upselling, & Expansion
Expanding the Buyer Base
Collaboration & Internal Strategy
Qualifications That Set You Apart
In Return for Your Dedication, We Offer :
100K base Commission
Top-tier health benefits include; medical, dental, vision, LTD, and life insurance
Unlimited PTO
CHECK US OUT : https : / / www.youtube.com / watch?v=cabweOxGias&t=1s
OUR APP : https : / / surveysonthego.com /
Salary : $100,000
