Director Of Operations

Something Extraordinary? A Career-Defining Leadership Opportunity

The Big Picture

We're not your typical law firm. We're revolutionizing how family law serves fathers and their children. Our mission? Ensuring children maintain strong relationships with their dads throughout and after divorce. We have been growing rapidly, and we’re positioning for significant additional growth. We need an exceptional operational leader to get us there.

The Role

We're seeking an experienced Director of Operations with proven experience scaling professional service firms to $10M in revenue. You'll partner directly with our founder to transform our current 12-person team into a larger, more sophisticated operation while maintaining our core mission and values.

This is an in-person role in Hackensack, New Jersey.If relocation is a concern, we are willing to assist!

Why This Role Is Different

The Impact: This isn't just about growing a law firm - it's about expanding our mission to protect father-child relationships during difficult transitions. Your operational leadership will directly contribute to helping more families maintain healthy relationships post-divorce. (Yes, you'll probably tear up at some of our client success stories - we all do.)

You've seen plenty of Director of Operations roles. Here's why ours stands out:

• Direct partnership with our founder
• Perfect inflection point - proven success ($3M) with massive growth potential ($10M )
• Opportunity to scale from 12 to 30 team members while building a dream culture
• Real influence over company direction (we mean it - you'll be our strategic partner, not just an executor)
• Chance to make a genuine difference in families' lives (warning: expect thank-you notes from grateful dads)

$90,000 - $125,000 yearly

Strategic Responsibilities

• Partner with leadership to execute our growth strategy from $3M to $10M in annual revenue
• Scale our team infrastructure, systems, and processes to support rapid growth
• Build and lead robust recruitment, training, and retention programs
• Develop and implement performance management systems that grow a culture of self-accountability
• Create scalable operational procedures that maintain quality while increasing efficiency
• Manage and optimize firm finances, including budgeting, forecasting, and profit optimization

Operational Responsibilities

• Oversee daily operations, ensuring exceptional service delivery across all client and their matters matters
• Lead and develop our professional team, with experience managing teams of 30
• Implement technology solutions that support rapid growth
• Establish standardized processes for internal and external case management and client service
• Drive operational excellence through continuous improvement initiatives
• Serve as a key translator between leadership vision and team execution

What Success Looks Like

Year One:

• Implement the vision for scalable operations
• Build and develop a team of legal professionals
• Create systems supporting rapid growth (3x) and help the team achieve that goal
• Drive significant revenue and profit increases
• Master the art of translating our founder's vision into actionable plans with execution

Years 2-3:

• Scale to $10M in revenue
• Lead a high-performing team of 30
• Establish our firm as the market leader
• Position yourself for executive leadership

Your Day-to-Day Impact:

• Be the firm's strategic operations leader, ensuring excellence across all areas
• Build and maintain our culture where everyone feels valued and mission-driven
• Implement systems and processes that make sense for short- and long-term scalability (and actually get used)
• Manage finances, including budgeting, forecasting, and profit optimization
• Lead recruitment, training, and retention programs that attract top talent
• Drive technology adoption that supports rapid growth
• Serve as the crucial link between leadership vision and team execution

What You Bring to the Table

• 10 years of operations management experience, with proven success in professional services
• Track record of scaling organizations from $3M to $10M
• Experience managing and developing teams of 30 professionals
• Strong financial acumen and experience with profit optimization
• Advanced degree in Business Administration, Law, or related field preferred
• Outstanding communication skills (bonus points for being fluent in both "legal" and "human")
• The diplomatic skills of a UN negotiator combined with the efficiency of a German train schedule.:-)

What We Offer

• Competitive executive compensation package
• Performance bonuses tied to growth and successful implementation of initiative targets
• Comprehensive benefits including health, dental, and vision
• 401(k) with employer matching
• Professional development and continuing education allowance
• Friendly and collaborative culture
• Work-life balance that aligns with our family-first values

How to Apply

Please submit your resume and a cover letter detailing your experience scaling organizations and your approach to operational leadership. Include specific examples of growth metrics and team development successes from your career.

Note: Serious candidates should be prepared to present their growth strategy experience and operational frameworks during the interview process.

We are not just about navigating the legal maze; we’re about ensuring clients are heard, supported, and empowered. We believe that laughter is the best medicine (after a solid legal strategy, of course), and we strive to create an environment that’s as enjoyable as it is impactful. Our careers provide opportunities based on merit/KPI achievements alongside personal and professional development plans. Benefits include health, paid time off, and a 401(k) program. We are in compliance with New Jersey Bill A1094 and as an equal opportunity employer, we hire local talent at all levels regardless of race, color, religion, age, national origin, gender, gender identity, sexual orientation, or disability; we actively foster inclusion in all forms within our company and across interactions with clients, candidates, and partners, recognizing that diversity reflective of and from our community is an integral and welcome part of a successful and ethical business.