What are the responsibilities and job description for the Access Ops Agent position at MFS Talent?

Shift : 8 : 00 am - 5 : 00 pm, Monday-Friday, 40hrs / week-Work location : Onsite; Newark, CA-Compensation : $26 to $29 per hourDuties and Responsibilities-Responds to a high-volume of incoming and outgoing telephone calls and faxed referral-Coordinates care by scheduling, editing and maintaining routine patient physician appointments for new and returning patients.-Facilitates communication between the patient and the physician or clinic-Delivers expert knowledge regarding clinic-specific processes-Accurately documents and routes calls to the proper department-Identifies urgent customer needs or operational issues, and escalates appropriately-Works with care teams, patients, and outside facilities to obtain necessary information required for care.-Communicates with the care team and support staff on various patient issues.-Obtains and updates insurance information.-Meets all regulatory and compliance standardsEducation Qualifications-High School Diploma or GED High school diploma or GED equivalent.Experience-1-2 years related experience.Licenses and Certifications-NoneBenefits-Health / Dental / Vision Insurance-Sick time off

Salary : $26 - $29

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Access Operations Agent

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Access Ops Agent

What are the responsibilities and job description for the Access Ops Agent position at MFS Talent?

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