What are the responsibilities and job description for the PATIENT ADMIN SPECIALIST position at MFS Talent?
Job Description
Job Details
Shift : 40 hours per week, Monday- Friday
Work Location : Onsite, Redwood City, CA
Duties and Responsibilities
Greets and welcomes patients and assists them with initial questions regarding appointments, payments, schedules, etc.
Answers multi-line phone, screens, and routes calls, and takes messages for clinic staff and physicians Assures appropriate verifications and authorizations are complete before the patient sees provider.
Communicate with providers regarding scheduling preferences, and ability to respond to urgent patient needs.
Provide doctor-patient support using reference documents and tools.
Carry out various administrative tasks, including maintaining information and paging directory databases, and processing internal forms.
Answers non-clinical patient messages, escalating where appropriate. Managing and distributing faxes, mail, and filing of clinic-specific documentation
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