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Revenue Cycle - Customer Resolution Specialist

MFS Talent
Newark, CA Full Time
POSTED ON 2/14/2025
AVAILABLE BEFORE 4/18/2025
  • Shift : Day - 8 hours, 40hrs / week-Work location : Onsite, Newark, CA-Compensation : $20 to $22 per hourDuties and Responsibilities-Performs or requests adjustments and contractual write offs as applicable-Maintains a thorough understanding of hospital and professional billing procedures and payment practices of state, federal and all third party payers.-Resolves HB and PB customer service inquires which could include : Benefit and eligibility information, Billing and payment issues, Authorization for treatment, Explanation of benefits (EOB)-Perform timely and efficient collection of all HB and PB self-pay balances by calling patients / guarantors and others to collect or arrange budget plan options and resolve issues.-Performs presumptive charity determinations as applicable.-Performs bad debt request transfers as applicable.
  • Ensures daily productivity standards of assigned accounts are met and posting of all action codes related to patient's accounts-Maintains a thorough, practical understanding of departmental established policies and proceduresEducation Qualifications-High School Diploma or GED equivalentExperience-3 years of progressively responsible and directly related work experienceLicenses and Certifications-HFMA - Certified Rev Cycle Rep (CRCR) preferredBenefits-Health / Dental / Vision Insurance-Sick time off

    • Salary : $20 - $22

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