What are the responsibilities and job description for the Resident Services Coordinator - Denver position at MG Properties?
With over 30 years of experience in the acquisition, development, rehabilitation, and management of apartment communities across the Western United States, we are a trusted partner in the property management industry. At MG Properties, we focus on enriching lives - physically in our community buildings, philanthropically through giving back to our local communities, and through development and growth of our employees.
MG Properties is seeking a dynamic, customer service oriented and highly organized individual to join our team as a Resident Services Coordinator to work at a beautiful community, 3300 Tamarac Apartments located in Denver, CO
The Resident Services Coordinator is the property's administrative representative whose primary duty is to provide timely, informative and positive communication that will create a great and optimized resident experience. These responsibilities include resident correspondence surrounding lease questions, service requests and sales when required as well as coordinating resident events. This includes responding to email queries, communication via the que, work orders when needed, and planning monthly events
Essential Responsibilities :
- Conduct all business in accordance with company policies and procedures, Fair Housing, Americans with Disabilities Act, Fair Credit Reporting Act, and all other laws pertaining to apartments.
- Organize, prepare and distribute monthly property newsletter and events calendar, to include outside marketing and advertising.
- Plan and oversee all resident events; quarterly, monthly and weekly.
- Organizes and coordinates staff events.
- Monitor budget and expenses.
- Monitor activities at events to ensure orderly conduct.
- Promotes positive, proactive resident relations, working to enhance the living experience of the resort.
- Assists and performs Leasing Duties as needed.
- Updates internet and magazine advertising as needed to maximize rental growth.
- Remain current in all competitor functions, pricing and marketing programs in place.
- Assists with all aspects of the Leasing Office as needed.
- Oversees activities and enforces policies and rules regarding use of facilities.
- Operates equipment provided in facilities (e.g. exercise equipment).
- Answers phones to schedule use of facilities.
- Abilities to handle emergency situations for incidents that may occur under your supervision and to notify the appropriate authority or emergency service (911 and property manager).
- Accepts and inputs service requests
- Follows all safety procedures and notifies supervisor of safety hazards and any equipment failure.
Qualifications
Compensation and Benefits
This position is expected to be closed in March 2025.
California pay range
23-$25 USD
MG Properties is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We are a drug-free workplace, participate in E-Verify, and are an at-will employer.
If identified for a position, you will be asked to submit to a background check and drug-screen.
Salary : $23 - $25
