Inside Sales Associate - Consumable Sales & Small Equipment

Job Description

Job Description

Job Level

Individual Contributor

Reports to

Inside Sales Manager

JOB DESCRIPTION

Summary / Objective

Responsible for the presentation and sale, via company phone and email, of our high-quality consumable patient testing supplies and small equipment, as well as obtaining long-term commitment from prospective buyers. Responsible for meeting sales objectives and follow-up within designated region as well as monthly status reports detailing sales activity and projected sales within the region. Become knowledgeable on all aspects of the Company’s consumable supplies and small equipment and to remain so going forward in order to meet or exceed sales objectives. Will also occasionally collaborate with Field Sales Consultant(s) to generate new leads and cultivate existing leads for the purpose of increasing capital equipment sales.

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Provide prompt, courteous contact to customers for the purpose of presenting options for the sale of MGC consumable supplies and small equipment. Each team member takes responsibility for the success of their department and in turn the success of our company by taking ownership of each opportunity to be in contact with our customers.
• Responsible for following departmental work instructions for the purpose of documenting and tracking of all sales-related contact with customers within CRM (Salesforce).
• Proficient creation and use of CRM (Salesforce) and Excel Analytics reports.
• Responsible for following departmental procedures as they relate to revenue generation.
• Responsible for scheduling and attending additional educational time as necessary for the purpose of keeping proficient at supporting our new and existing consumable product lines or small equipment as designated by the immediate supervisor.
• Inside Sales personnel will maintain close interface with Technical Services, Marketing, Finance, QA / RA, Shipping, Service, Inside Sales and Field Sales Teams to ensure we continue to position our product offerings appropriately to meet our customers’ needs both domestically and internationally.
• Customer Phone Management : All Inside Sales Consultants will adhere to department procedures prescribed for ACD line call center support.
• Annually review and update self-training record per assigned Inside Sales Team self-training matrix.
• Manage, develop, and bring to fruition supplies sales and small equipment sales in the form of recognized revenue. Work closely with Field Sales and Inside Sales Teams to further develop supplies sales and small equipment sales, and assist with capital equipment sales whenever possible.
• Participate, when called upon, in additional supply revenue generation projects and / or inter-departmental supplies sales and R & D discussions.
• Accept other responsibilities as assigned.
• Complete training as identified by standard operating procedures and procedural work instructions.
• Regular attendance is an essential job function.
• Follow all Company policies and procedures relating to confidential propriety information (CPI) including but not limited to what is outlined in the Confidentiality and Non-Solicitation Agreement.

Supervisory Responsibility

This position has no supervisory responsibilities

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Travel

Very limited travel

Education and Experience

Additional Eligibility Qualifications

None required for this position.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

MGC Diagnostics is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status, or membership in any other class protected by federal, state, or local law.

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