Director of Insurance Operations

Company Overview

MGI Risk Advisors is an independent insurance agency dedicated to providing tailored risk management solutions. Our mission is to empower clients with comprehensive insurance strategies that protect their assets and ensure peace of mind.

Summary

The Director of Insurance Operations is responsible for leading and managing the overall operational strategy, processes, and performance of the insurance division. This senior leadership role ensures operational efficiency, regulatory compliance, customer satisfaction, and the implementation of best practices to drive growth and profitability. The Director collaborates with internal stakeholders, oversees operational teams, and aligns processes with organizational goals.

Responsibilities

Operational Leadership:

· Develop and implement operational strategies to improve efficiency and effectiveness across the insurance division.

· Oversee daily operations, including policy administration, claims processing underwriting support and customer service.

· Establish key performance indicators (KPIs) to measure and enhance operational performance.

Strategic Planning and Execution:

· Collaborate with executive leadership to develop and execute long-term business strategies.

· Identify opportunities for growth, innovation, and process improvements.

· Drive initiatives to streamline workflows, reduce costs, and enhance service delivery.

Team Management and Development:

· Lead, mentor, and develop operational teams to achieve business objectives.

· Foster a culture of accountability, collaboration, and continuous improvement.

· Manage staffing, Performance evaluations, and professional development initiatives.

Regulatory Compliance and Risk Management:

· Ensure compliance with all relevant insurance regulations, industry standards, and internal policies.

· Implement and maintain effective risk management practices and internal controls.

· Collaborate with legal and compliance teams to address regulatory changes and audits.

Stakeholder Collaboration:

· Partner with underwriting, claims, finance, IT, and other departments to drive crosse-functional initiatives.

· Build and maintain relationships with external partners, including brokers, reinsurers, and regulatory bodies.

· Communicate operational insights and performance metrics to executive leadership.

Technology and Process Optimization:

· Leverage technology to enhance operational capabilities and data-driven decision-making.

· Identify and implement systems improvements and automation solutions.

· Ensure the effective use of insurance platforms and data analytics tools.

Requirements

· Bachelor’s degree in business administration, finance, insurance, or a related field (Master’s degree preferred)

· Minimum of 8 – 10 years of experience in insurance operations with at least 5 years in leadership role

· In-depth knowledge of insurance products, processes, regulations, and industry trends

· Proven track record of leading large teams

· Strong analytical, problem-solving, and decision making

· Excellent communication, interpersonal, and stakeholder management abilities

· Proficiency in insurance software system and data analytics.

Competencies:

· Leadership and team building

· Strategic thinking and execution

· Operational excellence

· Regulatory knowledge and compliance

· Collaboration and communication

Work Environment: This role typically operates in a corporate office setting with some flexibility for remote work. Occasional travel may be required to meet the stakeholders, attend industry events, or visit operational sites.

Compensation: Competitive salary depending on experience and performance-based bonuses, along with a comprehensive benefits package, including health insurance, retirement plans, and professional development opportunities.

PHYSICAL REQUIREMENTS

Involves work of a general office nature; typically includes extended periods of sitting and/or operation of a computer for up to 8 hours

May involve periods of walking and standing, such as operating at a copier/fax/printer/scanner

Regularly required to talk, hear, and use hands and fingers to write and type

Ability to speak clearly so others can understand you

Regularly required to utilize vision abilities, allowing reading of printed material and computer displays

Ability to observe details at close range

If you are ready to take your career to the next level and make a significant impact within our organization, we invite you to apply for the Director of Operations position at MGI Risk Advisors today!

Job Type: Full-time

Pay: $120,000.00 - $150,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Professional development assistance
• Retirement plan
• Vision insurance

Schedule:

• Day shift
• Monday to Friday

Experience:

• insurance: 8 years (Preferred)
• management: 5 years (Preferred)

License/Certification:

• Insurance Producer License (Preferred)

Ability to Commute:

• St. Louis, MO 63141 (Required)

Ability to Relocate:

• St. Louis, MO 63141: Relocate before starting work (Required)

Willingness to travel:

• 25% (Preferred)

Work Location: In person

Salary : $120,000 - $150,000