Butler - On Call - Mandalay Bay

The SHOW comes alive at MGM Resorts International

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

THE JOB:

As a Butler you are an essential part of guest experience. Your welcoming personality and dedication to provide courteous and prompt service to guests will set the stage for the memories that they can carry with them well past their stay with us. By delivering top-notch guest experiences alongside maintaining a pristine environment, you play a crucial role in elevating the overall guest experience.

THE STARTING RATE: $16.9660 Tips

THE DAY-TO-DAY:

• Prepare suite prior to guest arrival and coordinate room service set-up with special requirements as requested by guests

• Coordinate with Housekeeping to ensure proper room presentation and cleanliness standards are upheld

• Respond promptly to guest requests and communicate effectively with necessary departments to ensure guest satisfaction

• Provide food and beverage service to designated suites, collaborating with Room Service Manager on duty to ensure accurate order details are communicated and obtained

• Ensure butler pantry is replenished and equipment is in alignment with company standards

• Maintain accurate property information through daily use of talent portal, email and other forms of communication

• Answer guest inquiries about hotel services, features, and local attractions and activities

• Perform other job-related duties as requested

THE IDEAL CANDIDATE:

• Must be a minimum of 21 years of age

• Currently holds or is able to obtain a TAM card, Food Handlers Card and Sheriff's card

• Has a High School Diploma, GED or equivalent educational experience

• Previous experience as a server or similar role in a fine dining setting

• Ability to work in a fast-paced environment and handle multiple tasks

• Has a flexible schedule, is dependable and service-focused

• Has strong communication and interpersonal skills

• Polished appearance and professional demeanor

THE PERKS & BENEFITS:

• Wellness incentive programs to help you stay healthy physically and mentally

• Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more

• Free meals in our employee dining room

• Free parking on and off-shift

• Health & Income Protection benefits (for eligible employees)

• Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community

VIEW JOB DESCRIPTION:

https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=14903

Are you ready to JOIN THE SHOW? Apply today!