Costumed Beverage Server - Poolside - Seasonal (Borgata)

VACCINATION REQUIREMENT: MGM Resorts now requires that all new hires who do not exclusively work from home provide proof of vaccination against COVID-19 before beginning work effective August 30, 2021 (excluding properties located in Mississippi or New Jersey).

Location:

PRIMARY PURPOSE

It is the primary responsibility of the Model Cocktail Server to expedite guests’ drink orders and provide beverage and bus service. All duties are to be performed in accordance with departmental and company policies, practices, and procedures.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

• Provide and expedite beverage orders for guests
• Maintain cleanliness and stock of assigned area, side station, tables, and POS station
• Perform on-stage in comedy act, photo-shoots and other marketing events for purpose of developing and marketing the brand, attend activities outside of venue
• Actively use social media to engage the guest in an immersive and interactive experience
• Collect money and follow all proper cash handling and comp procedures
• Focus on the development of a personal clientele list
• Maintain assigned wardrobe and/or costumes in accordance with established standard
• Resolve guest complaints within scope of authority; otherwise refer the matter to management; notify supervisor and/or Security of all unusual events, circumstances, missing items, or alleged theft
• Assist management with training and mentoring new employees as requested
• Perform other job-related duties as requested

KNOWLEDGE, SKILLS, AND ABILITIES:

• Knowledgeable of beverages on menu, including characteristics of wine and champagne by the glass, major wines, liquor brands, beer, non-alcoholic beverages, designated glassware, terminology, and garnishes
• Able to wear designer clothing with flair and techniques associated with modeling industry requirements
• Posture, gestures, movement and walking should reflect the innovative fashion industry aesthetics
• Knowledge of health, safety and sanitation regulations
• Knowledgeable of computers and Point of Sale (POS) systems
• Able to effectively communicate in English, in both written and verbal forms
• Excellent customer service skills and interpersonal skills to effectively communicate with all business contacts

MINIMUM REQUIREMENTS:

• Work varied shifts, to include weekends and holidays

PREFERRED:

• High school diploma or equivalent
• Two (2) years’ experience as a cocktail server in a similar high-volume bar or nightclub
• Modeling experience
• Experience working in a nightclub and/or entertainment venue
• Food and beverage/cocktail service experience
• Experience using social media platforms
• Bilingual, with English as a primary or secondary language