What are the responsibilities and job description for the Hotel Services Courier - Aria position at MGM Resorts International?
The SHOW comes alive at MGM Resorts International
Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.
THE JOB :
As a Hotel Services Courier, you will set the stage for guest experience with your welcoming smile and service. By understanding their unique stories and needs, you will own their experience to create WOW memories they will carry with them far and beyond their stay with us.
THE STARTING RATE : $17 per hour
THE DAY-TO-DAY :
Proactively seek to provide refined luxury service ensuring guest satisfaction
Meet the demands of a fast-paced environment by using good judgment and the ability to multi-task
Operate various types of vehicles with both manual and automatic transmissions
Run various types of errands for the Transportation Department, VIP and Villa guests including picking up show tickets from other properties and personal shopping for guests
Maintain complete knowledge of correct maintenance and use of equipment; use equipment only as intended
Anticipate guests' needs, respond promptly and acknowledge all guests, no matter how busy or time of day; maintain positive guest relations at all times
Be familiar with all hotel services / features and local attractions / activities to respond to guest inquiries accurately and own all requests and complaints; resolve issues immediately and follow up to ensure guest's satisfaction
Assist with all special events for the hotel by running errands as deemed necessary by management
Handle various amounts of cash for payments, products or services with accuracy
THE IDEAL CANDIDATE :
High School Diploma, GED or equivalent
6 months of prior relevant experience in guest service
Work varied shifts, to include weekends and holidays
Experience working in a similar luxury resort setting
Clean driving record
THE PERKS & BENEFITS :
Health & Income Protection benefits (for eligible employees)
Professional and personal development opportunities through employee programs and network groups
Free meals in our employee dining room
Free parking on and off-shift at all MGM Resorts properties
Wellness incentive programs to help you stay healthy physically and mentally
Access to company hotel, food and beverage, retail, and entertainment discounts
FULL JOB DESCRIPTION :
https : / / mgmresorts.marketpayjobs.com / ShowJob.aspx?EntityID=2&jobcode=16071
Are you ready to JOIN THE SHOW ? Apply today!
Salary : $17
