What are the responsibilities and job description for the Security and Guest Experience Associate position at MGM Resorts International?
Job Description
The Security Officer will be responsible for ensuring the safety and security of MGM Resorts International's guests, employees, and properties. This includes conducting proactive patrols, operating advanced alarm systems, and responding to emergency situations. The ideal candidate will possess strong communication skills, attention to detail, and the ability to work effectively in a fast-paced environment.
Essential Functions
- Conduct regular patrols of all areas of the property to prevent potential threats and maintain a secure environment.
- Operate advanced alarm systems and surveillance cameras to monitor property activity effectively.
- Respond promptly and professionally to emergency situations, providing critical support and assistance as needed.
- Provide excellent customer service by assisting guests and employees with resolving complaints and addressing issues.
- Prepare and submit accurate and detailed reports on daily activities and irregularities.
Requirements
- High school diploma or equivalent required.
- Valid driver's license required.
- Previous security, military, or law enforcement experience preferred.
- Ability to work varied shifts, including weekends and holidays.
