Resident Engagement Coordinator

MGMT Residential seeks a professional Resident Engagement Coordinator to join its growing team. The Resident Engagement Coordinator is required to be an organized, capable and driven individual who is polished, adaptable and able to grow and evolve with MGMT.

The Resident Engagement Coordinator is expected to:

• Develop and maintain a dynamic calendar of engagement events for resident communities across our portfolio of rental properties, catering to our residents’ interests and our resident engagement goals.
• Oversee our company participation in events that are held by community organizations by coordinating all aspects of event planning and liaising with community organizations, including securing event materials, supplies, and any necessary vendor agreements, maintaining a budget and tracking all expenditures, and partnering with local businesses or organizations to enhance our event offerings.
• Manage event promotions by designing and distributing promotional content for all our resident communication channels, including social media platforms, newsletters, text reminders, and resident common areas to advertise upcoming events and maximize resident participation.
• Oversee execution of all events, including managing set up, break down and clean up of event spaces, ensuring they are welcoming and functional; greeting residents, facilitating their engagement during events, troubleshooting any issues that arise during events to ensure a smooth experience for residents and coordinating with property management and leasing teams to ensure events run smoothly.
• Gather feedback from residents on events and solicit ideas for future programming, build strong relationships with residents to foster a sense of community, and liaise between residents and property management to address concerns/suggestions related to events.
• Maintain an organized record of event plans, attendance, and feedback, and stay updated on local trends and opportunities to bring fresh ideas to the community.
• Support development and execution of our social media strategy, including maintaining our content calendar and creating appropriate content for our social media channels to achieve our goals.
• Support administrative duties for our Leasing team, such as responding to initial prospect inquiries, scheduling duties, answering phones and meeting with prospective tenants when needed.
• Other duties as assigned

Qualifications and Education Requirements

• Between 1-3 years of marketing, events and social media experience
• Availability to work weekends and support events that take place in the evenings when needed
• Fluent in Microsoft Office and Google Office
• Undergraduate degree or equivalent from an accredited institution

Preferred Skills

• Knowledge of the real estate industry
• Knowledge of the Philadelphia rental market and our target neighborhoods of Roxborough and Manayunk

The working schedule for this role is 9:00 am - 6:00 pm Friday -Tuesday.