What are the responsibilities and job description for the Customer Service Representative – Entry Level position at MGN Foundation?
We are currently seeking Customer Service Representatives to join our dynamic team. This entry-level role offers a fantastic opportunity to develop your skills in customer service, event coordination, and fundraising, all while supporting charitable causes that make a real difference in the community.
Key Responsibilities:
- Event Support: Assist with the planning and execution of customer service during fundraising events, ensuring smooth interactions and positive experiences.
- Customer Engagement: Build relationships with customers, donors, and sponsors, providing exceptional service and promoting event participation.
- Community Representation: Represent our clients at local events, helping to raise awareness and promote their causes.
- Customer Service Initiatives: Actively promote customer service efforts to increase participation and support for fundraising campaigns.
- Feedback Collection: Track customer feedback to provide insights for improving event strategies and customer satisfaction.
- Training & Development: Participate in our comprehensive training program, learning essential skills in customer service, sales, and event management.
What We Offer:
- Paid Training: No prior experience necessary! We offer full training to set you up for success.
- Mentorship & Support: Work closely with a mentor who will guide you through your personal and professional development.
- Career Growth Opportunities: With rapid company expansion, there are opportunities for motivated individuals to advance into management roles within 6 to 12 months.
- Dynamic Work Environment: Enjoy a collaborative and fun workplace that values teamwork.
- Travel Opportunities: Support fundraising events across various locations as we grow and expand.
Who We’re Looking For:
- Motivated Self-Starter: Individuals who are eager to make a positive impact in the community and develop their careers.
- Strong Communicators: People who enjoy interacting with others and building lasting relationships.
- Eagerness to Learn: Passion for customer service, fundraising, sales, and event management.
- Team Players: Individuals who thrive in a fast-paced, goal-oriented environment.
- No Experience Required: We provide all the training you need to succeed.
Why Join MGN Foundation?
- Meaningful Work: Help make a difference in the community by supporting impactful charitable events.
- Career Development: Receive professional training and mentorship to grow in customer service and event coordination.
- Growth Opportunities: As we expand, we’re looking for passionate individuals to grow with us into management positions.
- Positive Environment: Work in a dynamic, supportive environment with travel opportunities and career advancement.
Salary : $35,000 - $55,000
