Dynamics CRM Architect

Overview

We believe that human care comes first. Only when our talent thrives can they deliver their very best to our clients. We are honored to serve agents of change in culture-shaping industries – including cannabis, sports and entertainment, technology and state and local government. We stay at the forefront by empowering the next generation of talent: rising leaders full of big ideas, passionate energy, and purpose to effect real change. Our inclusive culture, competitive benefits, and flexible work arrangements are designed to motivate and inspire our team members to build something special.

MGO is a top 50 CPA and advisory firm of 700 professionals working remotely and in offices throughout the U.S. and India. Through frictionless digital tools, we address the local needs, and fuel the global ambitions, of clients in 97 countries. MGO is proud to be a “Best Place to Work” and is ranked as a leader by Accounting Today and Inside Public Accounting.

Summary:

The Dynamics CRM Architect is a senior-level technical expert responsible for designing, developing, and implementing complex solutions using Microsoft Dynamics CRM platform. The CRM Architect will work closely with cross-functional teams, including business stakeholders, CRM administrators, developers, and other IT professionals, to understand business requirements and translate them into effective CRM solutions.  

Core Responsibilities:

• Ensures technical integrity, scalability, and security of CRM system.
• Adheres to best practices and industry standards.
• Leading Managing and Holding People Accountable (LMA) 

Essential Functions:

• Collaborate with business stakeholders to understand their requirements and design CRM solutions that meet their needs. 
• Develop and maintain a deep understanding of Microsoft Dynamics CRM platform, including its features, functionality, and integration capabilities.
• Design, develop, and implement customizations, configurations, and extensions to the Dynamics CRM system, including but not limited to entity customizations, workflows, plugins, web resources, and integrations with other systems.
• Collaborate with CRM administrators and developers to ensure the proper installation, configuration, and maintenance of the CRM system, including performance tuning, security hardening, and data migration.
• Provide technical guidance and expertise to development teams, review code and ensure adherence to best practices and coding standards.
• Lead and participate in CRM system upgrade and migration projects, including planning, testing, and deployment activities
• Stay updated with the latest industry trends, best practices, and advancements in Microsoft Dynamics CRM platform, and provide recommendations for system enhancements and improvements.
• Collaborate with cross-functional teams, such as business analysts, project managers, and other IT professionals, to deliver high-quality CRM solutions that meet business requirements and deadlines.
• Provide technical leadership and mentoring to junior team members, and conduct training sessions to educate business stakeholders and end-users on CRM system functionalities and best practices.                                           

Supervisory Responsibilities: yesConditions:

• Moderate overtime required throughout the year
• Heavy sitting for extended periods in front of a computer
• Travel, including overnight, may be required approximately 10% of time
• Minimal Hazards

Minimum Qualifications:

• Bachelor’s degree in computer science, Information Technology, or a related field.
• Minimum of 5 years of experience in designing, developing, and implementing Microsoft Dynamics CRM solutions, including customizations, configurations, and integrations.
• Strong knowledge of Microsoft Dynamics CRM platform, including its features, functionality, and integration capabilities.
• Proficient in CRM customization tools, such as Customization Editor, Ribbon Workbench, and Plugin Registration Tool.
• Experience with CRM development technologies, such as C#, JavaScript, FetchXML, and REST API.
• Familiarity with CRM deployment and administration tasks, including security, performance tuning, and data migration.
• Strong understanding of software development methodologies, best practices, and coding standards.
• Excellent problem-solving skills, with the ability to analyze complex issues and provide effective solutions.
• Strong communication and collaboration skills, with the ability to work effectively with cross-functional teams, business stakeholders, and end-users.
• Microsoft Dynamics CRM certifications, such as MB-210, MB-220, or equivalent, preferred.

Success Factors:

• Ability to perform several tasks concurrently with ease and professionali
• Ability to communicate clearly and concisely, verbally and in writing, in Englis
• Must be able to keep client matters strictly confidential.
• Must have excellent interpersonal skills and customer service skill

What's in it for you:

• Work at the forefront: Our clients are culture shapers and mavericks breaking new ground in competitive and highly regulated industries. They expect us to deliver truly innovative solutions, built on sound accounting fundamentals, and a vision for the future. That is why we celebrate creative problem solving and seek team members with passion for what’s next. 
• Culture rooted in human care: Our style of relationship development and service delivery is based on the MGO Way, 26 fundamentals that guide our workplace culture. With a focus on mutual trust, personal responsibility, and an inclusive mindset, we believe there is no limit to what we can accomplish together.
• Where you can build something: As one of the fastest-growing firms in the nation, there is no end to the opportunities to shape a career you are passionate about. We appreciate an entrepreneurial spirit. Bring your passions, your energy and your ideas to build a meaningful experience for yourself and our clients.
• Freedom to give your best: Because you know your goals and motivations, we offer flexible work arrangements, and a progressive time off policy that helps you achieve an optimal work/life balance. 
• Compensation you deserve: We are happy to fuel your passion with a competitive compensation and benefits package that rewards hard work and motivates you to go beyond.