What are the responsibilities and job description for the Adobe Experience Manager (AEM) Support Engineer. position at MGT?
Position: Adobe Experience Manager (AEM) Support Engineer.
Location : Phoenix ,AZ
Duration : 12 months
Job Summary:
MGT is a national leader in public sector management consulting and services that delivers diverse business consulting services to a wide range of public sector groups. Celebrating its 50th year in 2024, the firm attracts exceptional talent and empowers them to exceed client expectations as they navigate the dynamic demands of public agency performance. Our mission is to impact communities for good.
In this position An Adobe Experience Manager (AEM) Support Engineer provides technical expertise to maintain, troubleshoot, and optimize AEM implementations.
Key responsibilities include:
- System Support: Monitor and resolve technical issues related to AEM, including performance, scalability, and configuration challenges.
- Development Assistance: Collaborate with developers to implement and test new AEM features, components, and templates.
- Upgrades and Patching: Manage AEM upgrades, patches, and version updates to ensure system security and functionality.
- Performance Optimization: Analyze and enhance AEM system performance, ensuring efficient content delivery and system stability.
- User Support: Assist content authors and end-users in resolving application-related issues and providing guidance on best practices.
- Integration Management: Troubleshoot and maintain integrations with third-party tools and APIs.
- Documentation: Maintain detailed technical documentation for processes, configurations, and issue resolution.
Required Skills:
- Strong knowledge of Adobe Experience Manager, Java/J2EE, content management concepts, and web technologies (HTML, CSS, JavaScript). Problem-solving, communication, and organizational skills are essential.
- This role is vital for ensuring the seamless operation of an organization's AEM platform and supporting business goals through robust content management.
MGT is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
