Job Description
Job Description
With over 80 years of experience in the alcohol industry, MGX understands the complex US beverage alcohol business and enables our customers to navigate it more efficiently. We collaborate with retailers and suppliers to design and implement supply chain solutions to optimize a product’s route to market. MGX provides a single point-of-contact across the entire beverage alcohol supply chain, bringing together the services of our affiliated companies Gordon Logistics, Milton’s Distributing, and Hope Beverage.
We recognize that nothing happens without our people and that our team members are our most important asset. We’re a family-owned and operated business committed to building a culture that recognizes, respects, and rewards our employees. We offer competitive wages and comprehensive benefits coverage including medical, dental, 401K, profit sharing, and tuition reimbursement.
Job Summary :
The Outbound Warehouse Supervisor provides operational leadership to hourly warehouse workers to ensure efficient and orderly execution of daily and weekly tasks associated with meeting or exceeding company key performance metrics and customer expectations / objectives. This role is responsible for managing the efficient and accurate preparation, packing and dispatch of customer orders, ensuring timely delivery while adhering to safety and quality standards. Builds and maintains strong, effective relationships with transportation, customer service, and financial / general administrative operations. Orients work to meet company service and cost objectives.
Essential Functions :
Communication and Supervision
- Communicate work priorities and progress between day, night and weekend shifts.
- Communicate SOPs and daily, weekly and monthly work priorities to the warehouse staff.
- Communicate issues or blockages to workflow to Transportation and Customer Service.
- Supervise the outbound warehouse team, including training, coaching, and performance management reviews.
- Coordinate with other warehouse departments (receiving, inventory control, etc.) to streamline the flow of goods and ensure smooth operations.
- Responsible for opening the warehouse early every day to start operations and dispatch company drivers.
People and Training
Train new shift staff.Create and maintain staff productivity standards and hold associates accountable to those standards.Measure associate’s quality of work.Provide continuous training on warehouse SOP and equipment for staff.Safety and Housekeeping
Maintain a high standard of safety, cleanliness, and organization within all warehouse areas.Provide daily safety messages to the warehouse team.Supervise and distribute cleaning assignments as needed to keep the work areas clean and tidy.Empty trash barrels, remove empty wood pallets, and sweep up aisle.Fulfillment
Ensure the accurate and timely picking, packing, and shipment of orders to meet customer deadlines.Monitor proper labeling, staging, materials used to ship orders, (security tape, and plastic pallets).Troubleshoot and resolve issues during selection, (replenishing items below threshold, reallocating orders to allocate items ignored, and pallet labels for staging not processed during picking to drop areas).Ensure all FedEx orders get picked and properly packed for daily outboundReplenishing - Prioritizing replenishments needed for the completion of orders.Loading and Shipping
Assign and supervise the loading of orders according to logistics schedule.Making sure orders status are complete for loading.Making sure that load sheets are filled out, trailers are being locked, loads are completely scanned into trailers before shipped off, and paperwork is completed and correctly annotated.Ensure proper paperwork is given to outbound drivers or left in their trailers.Develop and implement process improvements to enhance productivity, reduce errors, and minimize delays in outbound operations.Support loading trucks dailyInventory Control
Partner with inventory control team to reach an annual dollar inventory accuracy rate of 99.9%.Continuously improve the understanding of root causes of inventory variances and use this understanding to effect positive change with the operations team.Other Responsibilities :
Ensure proper use of warehouse management systems (WMS) and other technology tools to track and manage shipments.Acquire knowledge of WMS to the point of being an SME (Subject Matter Expert)Ensure MHE is properly maintain and collect weekly checklistsSkills and Qualifications :
Minimum 3 years’ experience in a warehouse environment as a supervisor or team leader.Bilingual (Spanish / English) required.Required experience in a warehouse with all and processes around receipt, put away, replenishment, picking, loading, and cycle counting for inventory control.Material handling experience, including forklifts, reach trucks, & order pickers.Experience using RF guns and the ability to use a WMS. Computer proficiency a must.Must display strong leadership abilities, have strong ethics, possess strong judgment to reconcile issues, meet deadlines, and communicate internally and externally.Strong organizational and problem-solving skills.Ability to work flexible hours, including weekends, as needed.
