Material Handling Rental Coordinator

If you are an outgoing and driven individual who is seeking career satisfaction with a financially stable company, join the team at MH Equipment!

As a Rental Coordinator with MH Equipment you will plan, direct and coordinate all material handling rental performance activity of short term and long term rental business operations within a geographical area of responsibility.

Company Overview

MH Equipment services, sells and rents high-quality and affordable material handling equipment for varying applications and budgets.

We give back to the communities we do business in through the His First Foundation, which contributes 10% of our annual income to charitable endeavors that our employees are involved with. Our focus and culture are centered on our beliefs that people matter, passion inspires, and purpose unites

For more information on who we are and what we do, please visit our website at www.mhequipment.com.

Job Responsibilities:

Customer Service

• Receive and respond to all rental equipment inquires for designated location(s), quoting rates, providing delivery, etc. ensuring that every call is handled with superior customer service.

Rental Administrative

• Source rental equipment demands (external and internal customer) from existing fleet and when not available, work with Regional Rental/ReSales Asset Manager (RRM) to source from outside vendors.
• Create rental contracts in the system, manage rental contract pricing (discounts and proper billing rates) and ensure that rental contract information and paperwork is accurate and complete.
• Coordinate all incoming and outgoing rental transportation (independently or through assigned resources) and ensure that deliveries are made on time.
• Close out and final invoice of rental contract at end of rental.
• Oversee the freight and re-rent expense invoices from vendors.
• Schedule and coordinate Inter-Branch rental transfers through designated person.
• Report any lost orders (including re-rents) through the MH Intranet.

Fleet Management

• Communicate with the Branch / Sales Team on matters of abuse, misuse and overtime.
• Watch over rental work orders daily and work with the Branches to:
• Monitoring equipment warranties and warranty expirations and take appropriate actions in advance of warranty expiration.
• Utilize the Fleet App to manage PM’s and maintain a 90% completion rate
• PM’s scheduled weekly with Service Department

Other

• Other rental administrative items to be determined or assigned based on workload.
• Reconciliation of re-rent and freight supplier invoices

Job Requirements:

• High energy level and passionate about serving the customer.
• Proficient computer skills with Microsoft Office including Outlook, Excel, Word, PowerPoint, web searches, etc.
• Valid driver’s license.
• Present a professional image in personal appearance, dress and preparation.

Working Conditions: Employee is expected to work forty hours per week plus whatever time is required to accomplish the goals of the position. This is a salaried, exempt position.

Benefits:

• Uniquely MH: Adoption Assistance, Dave Ramsey's Smart Dollar, Pet Insurance, Wellness Program, Vendor Discounts, and more!
• Excellent Compensation: Great pay, pay bonus incentives, 401K with employer match.
• Generous PTO: Paid vacation, holidays, personal, sick days, charity time off.
• Great Insurance: Medical, dental, vision, and life insurance. Short-term and voluntary long-term disability.
• Company Support: Continuous training, safe working environment.

MH Equipment is proud to be an Equal Opportunity Employer

Material Handling, Automotive, Rental, Fleet, Fleet Rental, Material Handling Rental, Forklift, Customer Service, Administrative, Sales, Computer, Equipment

Job Type: Full-time

Experience:

• Equipment Rental: 3 years (Preferred)
• Microsoft Office: 3 years (Preferred)

License/Certification:

• Driver's License (Required)

Work Location: In person