Parts Technician ( Indianapolis, IN)

Description

This position represents MH Equipment to the customers while providing product assistance, taking orders, identifying concerns, and assisting the customer in solving a problem.

Requirements

Job Responsibilities :

• Research and accurately quote pricing of parts.
• Source parts if not available at dealership.
• Prompt and accurate responses to parts availability inquiries at the counter, phone, and the service group.
• Prompt and accurate ordering of forecasted and non-forecasted requirements for parts and service.
• Processing parts work orders, invoicing, and credit memos in a timely manner.
• Ensure that the correct parts and correct quantity are ordered from the vendor.
• Ensure that the parts arrive in a timely fashion according to urgency and timing of job completion.
• Ensure accurate and timely ordering from vendors and invoicing to Customers.
• Work with supervisor to identify which items to stock, quantity needed, and storage location.
• Pick and pack customer orders and returns to factory.
• Assist with inventory control to include cycle counts.
• Assist at the back counter for parts required by customers.
• Resolve any Customer issues, problems, or complaints to satisfy the Customer.
• Follow policies and procedures.
• Perform all other duties as assigned.

Job Requirements :

Benefits :

Working Conditions : Hours will be 7 : 30 a.m. to 4 : 00 p.m. Monday through Friday with some overtime required. This is an hourly position.

MH Equipment is proud to be an Equal Opportunity Employer