What are the responsibilities and job description for the Parts Manager (Louisville, KY) position at MH Equipment?
Description
Since our incorporation in 1973, Louisville Switching has had an extensive relationship with Kalmar Ottawa Trucks. We are a licensed, authorized motor vehicle dealer with the ability and desire to sell only the highest quality Kalmar Ottawa yard trucks. We also have a garage with nine spacious bays to service our customers' repair needs.
We pride ourselves in having a thorough knowledge of the trucking business and a strong dedication to providing our valued customers with the highest quality of services. Those are the foundations upon which we have grown our business.
The primary function is to manage the parts department.
Requirements
Job Responsibilities :
- Organize people and resources toward the effective and efficient pursuit of predetermined objectives.
- Manage the inventory levels, fill rates, inventory turns, van inventories, stock / emergency ratio's, etc. for efficiency.
- Manage departmental expenses and recoveries, such as emergency charges, freight charges, restocking charges, etc.
- Manage all Customer and Supplier Credits, Core Returns and Credits and Parts Warranty Claims.
- Use best parts ordering methods to ensure maximum efficiency, lowest cost and customer satisfaction.
- Hire and maintain the highest quality employees to conduct parts business. This would include hiring, evaluating, coaching, disciplining, and training of employees who are inspired to be on the team.
- Responsible for identifying, vendor sourcing, quoting, researching, and obtaining the correct parts.
- Expedite backordered parts, assist with difficult to find parts, to support the needs of the customer and the service department.
- Provide whatever is necessary and appropriate for customer satisfaction.
- Resolve customer and service department complaints.
- Anticipate required parts and direct projects the ensure customer satisfaction.
- Ensure that annual inventory is correct and accurate. Minimize losses, errors, mistakes, etc.
- Approve returns, credits, policy adjustments, etc.
- Follow established company policies and procedures.
- Other duties as assigned.
Job Requirements :
Working Conditions : Employee is expected to work forty hours per week plus whatever time is required to accomplish the goals of the position. This is a salaried, exempt position.
Benefits :
Louisville Switching is proud to be an Equal Opportunity Employer
