What are the responsibilities and job description for the Field Operations Manager position at MH Residential LLC?
Job Description
Job Description
The Field Operations Manager is responsible for overseeing the day-to-day operations of multiple RV and mobile home parks within a designated region. This role requires a strong understanding of park maintenance, regulatory compliance, and effective people management. The ideal candidate will be a strategic thinker with a hands-on approach, capable of driving operational excellence and ensuring customer satisfaction.
Key Responsibilities
Operations :
- Conduct regular audits of assigned parks to assess compliance with company standards, local regulations, and safety protocols.
- Identify maintenance issues, code violations, and areas for improvement.
- Prepare detailed written reports documenting findings and recommendations.
- Analyze Park operations to identify opportunities for improvement and cost reduction.
- Assist Corporate Operations manager in monitoring and controlling the park budget and costs.
- Ensure timely completion of repairs and preventive maintenance tasks working with the park manager onsite.
- Assist Park Manager oversee tenant relations, addressing concerns and resolving disputes promptly.
- Assist the park manager in communicating with legal representatives.
- Prepare necessary documentation and provide information to legal counsel as required.
- Develop and implement innovative solutions to address challenges and enhance park performance.
- Collaborate with the corporate office to secure necessary resources and approvals for initiatives.
- Manage relationships with contractors, vendors, and other third-party service providers.
- Negotiate contracts and ensure timely and quality delivery of services.
- Monitor and control costs associated with third-party services.
- Stay informed of relevant regulations and industry best practices.
- Ensure compliance with all applicable laws, codes, and ordinances.
- Assist Corporate Operations manager in developing and implementing policies and procedures to maintain compliance.
- Implement strategies to enhance resident satisfaction and retention.
- Support Park manager onsite to foster a culture of exceptional customer service, addressing tenant concerns and resolving issues promptly.
People Management :
Qualifications :