Contract Analyst, Operations

Who We Are:

Managed Health Care Associates, Inc. (MHA), provides care communities with access, solutions, and insights to help them run their businesses more effectively. Our members include post-acute providers across the care continuum including long-term care, home infusion, and specialty pharmacies, as well as senior living and other group living facilities. Our team of associates are passionate about our common mission of helping people age with grace, and champion our core values of being Curious Learners, Selfless Advocates, and Relentless Finishers.

Who we’re looking for:

The Analyst, Contract Operations (ACO) is responsible for accurately performing all functions related to the contract load process which includes Pharmaceutical, MPS, BPS and Navigator local contracts based on established policies and procedures.  The ACO is also responsible for analyzing vendor product files before uploading items to the internal items and contracts database (MIDAS).  An essential part of this position is to analyze the Mediledger product and pricing discrepancy report, identify issues and collaborate with Contract Operations and Trade Relations to resolve the discrepancies.

What You’ll Be Doing:

Contract Coordination & Maintenance

• Analyze the daily Mediledger product and pricing discrepancy report, identify and research issues and report findings to Contract Operations and Trade Relations.
• Maintain and update the Mediledger Standard Operating Procedure (SOP).
• Review vendor price files to identify duplicate items and verify pricing accuracy by comparing vendor-reported prices to those in Midas.
• Prepare Excel spreadsheets to upload products to the Items Table.
• When necessary, perform an upfront review of incoming Contract Management Process Forms and the vendor paperwork for contract changes, log and assign work.
• In the absence of the Senior Contract Operations Analyst, send monthly announcements to select Wholesalers & Distributors detailing new contracts and renewals to help prevent downstream Reconciliation issues.
• Enter new contracts and changes in MIDAS referencing the Contract Management Process form and the vendor paperwork and attach pdfs and maintain all vendor paperwork by contract in MIDAS.
• Perform a back-end review of own work to validate completeness and accuracy and reference Cognos Reports daily to monitor completed work.
• Add and maintain contract documents (Group Decs and Letters of Commitment) in Mercury used for the creation of New Member Application Packets.
• Research vendor labeler codes identified by the daily MDDB Exceptions Report and add vendor and/or labeler code to MIDAS.
• Support ad-hoc projects and tasks as needed.

Communication and Collaboration

• Collaborate with Trade Relations to resolve issues from the Mediledger discrepancy report.
• Participate in calls with Chronicled and provide support for testing when new vendors start reporting data via Mediledger.
• Send communications via email to internal MHA departments announcing contract updates.
• Assist in training new associates.

What You’ll Bring to the Table:

• BA/BS in Business Administration, Finance, Supply Chain Management, or Healthcare Management preferred and/or equivalent work experience required.
• Strong MS Office applications skills including Excel (pivot tables, vlookup), Word and Outlook.
• Contract administration, contract load and price changes experience a plus.
• High-degree of attention to detail – carefully performs all tasks with minimal mistakes in a timely manner; validates own work for completeness and accuracy.
• Excellent organization and time management skills with ability to prioritize work and to function independently.
• Excellent interpersonal and communication skills.
• Strong analytical and problem-solving skills with the ability to interpret data and identify trends.
• Professional demeanor in performing job responsibilities and when interacting with others.

Key Competencies:

• Attention to Detail
• Analytical Thinking
• Collaboration and Communication
• Organization Skills
• Problem Solving

What’s Good to Know:

• Travel – n/a
• Hybrid work environment

Physical Demands:

The physical demands and work environment characteristics described here are representative of those that an employee must meet to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Physical Demands: While performing the duties of this job, the employee is occasionally required to move around the work area; sit; perform manual tasks; operate tools and other office equipment such as computer, computer peripherals and telephones; extend arms; kneel; talk and hear.  The employee must occasionally lift and/or move up to 15 pounds. 
• Mental Demands: the employee must be able to follow directions, to get along with others, and handle stress.
• Work environment:  The noise level in the work environment is usually minimal.

Why Join MHA

MHA continues to lead by providing purpose-driven and value-based solutions, which preserve the dignity and grace people deserve, regardless of age. Let us be the best place you’ll ever work!

Our associates enjoy the following benefits, and you can, too!

• Staying Healthy
  Comprehensive medical, dental, and vision plans with FSA/HSA options
  Fitness reimbursement
  Access to an Employee Assistance Program
• Enjoying Time-Off
  Paid time off, holidays, paid parental leave, plus your Birthday as a day off!
• Planning for the Future
  Life Insurance, short-term & long-term disability insurance
  401K match
  Employee Stock Purchase Plan
  Voluntary financial and legal benefits, through our benefits providers
• Learning Continuously
  E-learning programs
  Tuition Reimbursement
  Ongoing Team Trainings
• Making an Impact
  Paid volunteer time-off
  Donation matching

Managed Health Care Associates, Inc. is an Equal Opportunity Employer and ensures its employment decisions comply with principles embodied in Title VII, the Age Discrimination in Employment Act, the Rehabilitation Act of 1973, the Vietnam Veterans Readjustment Assistance Act of 1974, Executive Order 11246, Revised Order Number 4, and applicable state regulations.

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