What are the responsibilities and job description for the Customer Service Ambassador position at MHC Equity Lifestyle Properties?
About the Role
In this dynamic role, you will be responsible for providing exceptional customer service to our guests and residents, ensuring that their needs are met and exceeded. As a Front Desk Clerk, you will be the first point of contact for many of our visitors and will play a critical role in creating a positive and welcoming atmosphere at our resort communities.
Responsibilities:
- Greeting and Information: Greet guests and residents in a friendly and welcoming manner, providing them with information and answering any questions they may have.
- Process transactions efficiently and accurately.
- Manage office supplies and materials, ordering additional items as needed.
- Develop and maintain effective relationships with colleagues and other stakeholders.
Qualifications:
- A high school diploma or equivalent is required.
- Previous experience in customer service, preferably in a hospitality or resort setting.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
