What are the responsibilities and job description for the Front Desk Clerk position at MHC Equity Lifestyle Properties?
Develop a long and successful career in our culture of recognition and reputation for excellence at ELS.
Front Desk Clerk
Cloverdale, California
Your Role:
- Provide exceptional customer service to facilitate excellent guest and resident experiences.
Your Responsibilities:
- Act as the property liaison and respond to guests' and residents' inquiries in person and over the phone.
- Process payments and deposits efficiently.
- Run reports and submit maintenance request forms to ensure office efficiency.
- Collaborate with your Property Manager to address inquiries in a timely and professional manner.
- Prioritize customer satisfaction, address conflicts, and solve problems promptly.
Requirements:
- High school diploma or equivalent experience.
- 1 years of experience in customer service with exceptional customer service skills.
- Strong organizational skills and meticulous attention to detail.
- Computer literacy and the ability to learn new systems.
We are committed to providing an inclusive and supportive work environment. As an Equal Opportunity Employer, we welcome all applicants.
The estimated hourly compensation for this position ranges from $16.50 to $17.50 per hour, depending on various factors including education, experience, and location.
Salary : $17 - $18
