What are the responsibilities and job description for the Front Desk Clerk position at MHC Equity Lifestyle Properties?
**Exceptional Guest Experience Specialist - Front Desk Clerk
About ELS
Elevate your career in a culture of recognition and excellence at ELS.
Job Description
- As the property liaison, provide exceptional customer service to guests and residents, responding to inquiries in person and over the phone.
- Process payments, deposits, and run reports to ensure office efficiency.
- Partner with the Property Manager to address inquiries in a timely and professional manner.
- Prioritize customer satisfaction, resolve conflicts, and solve problems promptly.
Requirements
- High school diploma or equivalent experience.
- At least 1 year of customer service experience with exceptional customer service skills.
- Strong organizational skills and attention to detail.
- Computer literacy and ability to learn new systems.
Benefits
We offer a comprehensive benefits package including medical, dental, vision plans, 401(k) employer match, paid vacations, holidays, and sick time.
About Our Communities
Visit our website for more information about our exceptional resort communities.
