PRN Mental Health Technician

Ranked one of Tennessee’s top places to work, MHC is a rare and special place where outstanding company culture is intentional. Where clients and associates are treated the same, as equals. Mental Health Cooperative, Inc. (MHC) was formed in 1993 to serve individuals with severe and persistent mental illness. Since then, we have expanded our services to children and adolescents with severe emotional disorders across Middle and East Tennessee. Our sole purpose is to support and treat those challenged with serious mental illness and poverty. Although based out of Nashville, we serve several communities across middle and East Tennessee with satellite offices in Antioch, Gallatin, Dickson, Columbia, Cleveland, Murfreesboro, Clarksville, Cookeville, Chattanooga, and Memphis. If you are interested in joining a team that is caring, collaborative, innovative and energizing this might be a great place for you! The Mental Health Tech Medical Operations creates a positive first impression for visitors and staff with a focus on outstanding customer service. This position is responsible for the coordination of scheduling clinic appointments for consumers while assuring a safe and comfortable environment for consumers and staff. This staff monitors Consumers in the clinic/lobby and intervenes with established therapeutic approaches if a consumer’s behavior escalates and creates a potentially unsafe environment. Job Title: Mental Health Technician JOB SUMMARY: Provide Consumer care and monitoring in the Emergency Psychiatric Services Department promoting a safe and therapeutic environment and assisting consumer needs while receiving emergency psychiatric interventions. RESPONSIBILITIES: Engage with Consumers admitted to EPS and assist their needs during their stay Assist with de-escalating Consumers in crisis and provide on-going monitoring to ensure Consumer and staff safety. Work collaboratively with EPS treatment team to develop and implement initial treatment plans. Promote a recovery-based approach to care that emphasizes hope, respect, self-direction and empowerment. Assist and engage with consumers to achieve their goals and treatment plan. Assist in consumer transfers to the Crisis treatment Center 1 (CTC1), Crisis Treatment Center 2 (CTC2), Crisis Stabilization Unit (CSU) and Intensive Intervention Center (IIC). Obtain and secure consumer belongings on admission to EPS treatment programs in accordance with agency policies. Utilize Therapeutic Options and therapeutic restraint/seclusion to ensure consumer and staff safety as warranted Maintain a safe therapeutic environment free of sharps and other potentially harmful objects. Monitor and communicate consumer’s behavior, level of cooperation, and ability to remain safe while admitted to EPS. Ensure consumer safety checks are a priority and completed Provide consumers with needed supplies (food, toiletries, etc). Participate in cross-training in all EPS Treatment programs as desired Work collaboratively with MCRT staff. Ensure Customer Service is a priority with all consumers. Communicate effectively with staff, supervisors, and consumers. Demonstrate proficiency an obtain vital signs. Assist nursing with POC tests: UDS collection Versatility in the workplace and among units at EPS Attend team meetings, supervision, and training as required. Follow Universal Precautions policies and procedures at all times REQUIREMENTS: High school diploma or general education degree (GED). Minimum of 1-2 years’ experience working in the mental health or health care field preferred CNA, CNT, MA, EMT a plus and preferred eCW experience a plus Therapeutic Options certification a plus Visible Hand experience a plus Valid Tennessee Driver’s License Acceptable Motor Vehicle Report (MVR) Acceptable Criminal Background Investigation Personal Automobile Insurance Successful Completion of Therapeutic Options Training ABOUT YOU: Recovery Focused Knowledge of principles of recovery Interpersonal Skills Exceptional interpersonal skills, with a collaborative style and the ability to communicate effectively at all levels. Internal and external customer service indicative of mutual respect and trust Communication Effective written and verbal communication Time Management/Organization Ability to prioritize, remain calm and focused when dealing with consumer Crisis Remain flexible and demonstrate positive attitude to respond to changing needs Versatility, flexibility, and a willingness to work within constantly changing environment Leadership Skills Good judgment with the ability to make timely and sound decisions Commitment to excellence and high standards Reporting to this Position: None Physical Demands and Work Environment: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical demands: While performing duties of job, employee is occasionally required to stand; walk; sit; use hands to finger, handle or feel objects, tools or controls; reach with hands and arms; talk and hear. Employee must occasionally lift and/or move up to 40 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus. Work environment: The noise level in the work environment is usually moderate. BENEFITS: Mental Health Cooperative offers a full comprehensive benefit plan for you to participate in. The following products are available: Medical Insurance/Prescription Drug Coverage Health Savings Account Dental Insurance Vision Insurance Basic Life and AD&D Insurance Short- & Long-Term Disability Supplemental Life Insurance Cancer Insurance Accident Insurance Critical Illness Insurance 403b - Retirement Plan Calm App for medication and mental health Gym membership discounts Mental Health Cooperative embraces inclusion, diversity and equal opportunity. We're committed to building a team that represents a variety of backgrounds, perspectives, and skills. Mental Health Cooperative is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally MHC was founded in Nashville, Tennessee, in response to the need for assertive community-based treatment for individuals who have required frequent inpatient psychiatric hospitalization. Since 1993, MHC has been passionately helping adults with severe mental illness to live quality lives in the community with our state-of-the-art treatment and support. In 1999, MHC recognized the need to support the whole family and expanded services to include children and youth. We established our non-profit agency by merging three community organizations: Urban Case Management of Meharry Community Health Center, Continuous Treatment Team of Council of Community Services, and Mobile Crisis Team of the Crisis Intervention Center. This fusion resulted in an innovative, comprehensive, and multidisciplinary approach that addresses the specialized needs of individuals living with severe behavioral health conditions and challenges related to poverty. MHC remains the only organization in the state focused solely on this population. To learn more, visit our website: https://www.mhc-tn.org/about-us/