What are the responsibilities and job description for the Service Manager position at MHC Truck Leasing?
Company Description
MHC Truck Leasing is a locally operated business that provides full-service leases, rentals, and maintenance programs for transportation needs. We partner with premier OEMs like Kenworth, Hino, Volvo, Ford and Isuzu to offer top-quality equipment and the latest technology. Our goal is to support businesses by helping them accurately budget transportation costs and reduce unexpected expenses.
Role Description
This is a full-time on-site role for a Service Manager located in Omaha, NE. The Service Manager will be responsible for overseeing daily operations, managing a team of technicians, ensuring timely and quality service, and maintaining customer relationships. Additionally, the Service Manager will handle service scheduling, budget management, and inventory control.
Qualifications
- Experience in managing service operations and leading a team
- Strong knowledge of truck maintenance and repair processes
- Excellent communication and customer service skills
- Ability to handle multiple tasks and prioritize workload
- Proficiency in using service management software
- Problem-solving and decision-making abilities
- Knowledge of safety regulations and compliance standards
- Previous experience in the transportation industry is a plus