Job Summary
The Cloud Engineer will join our Cloud Transformation team and report to the Cloud
Transformation Manager. The transformation team is responsible for moving customers from
on-premise to the cloud. Our work environment is global (multiple time zones), fast-paced and
forward thinking.
Duties and Responsibilities
- Responsible for solely leading, or partnering with other engineers, to move on-premise
customers to the cloud.
Work with customers to understand and integrate 3rd party applications within or with thecloud deployment of our software.
Troubleshoot and resolve platform issues.Treat automation as an opportunity, instead of a threat to job security, and help driveprocess improvement.
Coordinate with the cloud engineers that build and operate systems for a rapidly growingSaaS and Cloud hosting infrastructure.
Support the development lifecycle of platform design, deployment and debugging.Help identify, resolve and prevent existing and future system bottleneck issues.Provide technical assistance to developers, testers and engineers to improve operationaleciency, based on customer experiences.
Help improve / automate installation and deployment scripts.Works well in a team environment with a strong customer service ethic.Explore concepts, ideas and new technology to create Client solutions to problems.Must be detail-oriented.Qualifications
Vista installations, configuration and expertise in various modules within the applicationsSSRS and Crystal report expertiseAbility to successfully complete project tasks as priorities shift.Demonstrated experience supporting Windows Operating systems in 24x7 Productionenvironments.
Deep knowledge of Windows Server (2008 and 2012) tools and administration (AD, DNS,IIS, etc).
Solid knowledge of Windows PowerShell.Awareness of system automation strategies using home-grown or automated toolsPuppet, Chef or others).
Working knowledge of metrics and alerts for uptime performance and usage.Solid experience with Virtual deployments.Network administration including VPN conguration and ODBC proxy server.Solid understanding of networking concepts such as routing, gateways, remoteconnectivity, etc.
Ability to understand the importance of controlling change without delaying deliverables.Ability to draw demarcation points and logically step through complex troubleshootingscenarios.
Preferred Skills and Experience :
Prior ERP experiencesProven Cloud infrastructure administration for AWS, Azure, Rackspace, Cloudstack,Openstack or other providers in Production environments with GUI or API-based
deployment.
PaaS web and database conguration and deployment.Experience using deployment tools (Octopus Deploy, Release Management, Jenkins andothers).
SQL (or other database) Server conguration, backup and maintenance.Monitoring system conguration (SCOM, CloudWatch, CopperEgg, Pingdom, etc).Non-Technical :
Ability to directly work with peer groups (spread globally), customers and vendors tounderstand needs and requirements.
Excellent verbal and written communications including documentation.Driven and self-motivated to learn new technologies and achieve objectives.Ability to work independently.Ability to multi-task.Good organization skills.Strong interpersonal and communication skills.Capable of clearly articulating ideas.Able to express opinions in an environment of open communication.Able to challenge conventional practices.Working conditions
Work takes place in an oce setting. It requires the ability to sit and work at a keyboard for
extended periods and communicate with team members by phone, computer, and video
teleconferencing.
