What are the responsibilities and job description for the Full-Time Virtual Care Center Coordinator RN position at MI_THHS Trinity Home Health Services?
Employment Type: Full time Shift: Description: Hours/Shift 3:00pm-11:00pm EST Every Other Weekend & Holiday Rotations from 6pm-6am EST Position Purpose: As a Virtual Care Coordinator RN, you will play a pivotal role in delivering telehealth hospice care, ensuring that patients and their families receive personalized support during critical moments. Utilizing virtual platforms, you will monitor patient conditions, coordinate care plans, and provide real-time guidance to field staff and caregivers. What You Will Do: Conduct virtual assessments and monitor patients' conditions remotely. Develop and coordinate individualized care plans in collaboration with the interdisciplinary team. Provide virtual education and support to patients, families, and caregivers regarding symptom management and end-of-life care. Liaise with field nurses, physicians, social workers, and other team members to ensure comprehensive care delivery. Document all patient interactions accurately in the electronic health record (EHR). Respond promptly to urgent virtual consults and triage patient needs effectively. Utilize telehealth technology to conduct regular check-ins and follow-ups with patients and families. Benefits: Day 1 Benefits - Health, dental and vision insurance Employee Referral Reward Program Short and long-term disability 403b Generous paid time off Comprehensive orientation Minimum Qualifications: Active RN license in a Compact State (eNLC) BSN required by an approved Nursing education program. Minimum of 2 years of experience in hospice, palliative care, or a triage Proficiency in Epic or Home Care EMR Experience Strong communication and interpersonal skills to build rapport with patients and families virtually Ability to work independently and as a part of collaborative remote team Apply Today!!! Our Commitment to Diversity and Inclusion Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law. Trinity Health is one of the largest not-for-profit, faith-based health care systems in the nation. Together, we’re 121,000 colleagues and nearly 36,500 physicians and clinicians caring for diverse communities across 27 states. Nationally recognized for care and experience, our system includes 101 hospitals, 126 continuing care locations, the second largest PACE program in the country, 136 urgent care locations, and many other health and well-being services. Based in Livonia, Michigan, in fiscal year 2023, we invested $1.5 billion in our communities through charity care and other community benefit programs. For more information, visit http://www.trinity-health.org. You can also follow Trinity Health on LinkedIn.
