Transportation Dispatcher, Full Time, Saint Joseph PACE (St.Joe)

Employment Type: Full time Shift: Day Shift Description: Job Posting: Transportation Dispatcher Position Purpose: Join Trinity Health PACE (TH PACE) as a Transportation Dispatcher, where you'll play a crucial role in managing the scheduling and coordination of transportation services for our participants. Your primary responsibility will be to oversee dispatching activities, ensuring timely and efficient door-to-door transportation while maintaining clear communication with drivers, transportation supervisors, and other key personnel. What You Will Do: Coordinate daily transportation operations, including scheduling and communication with drivers and other team members. Reroute bus routes and adjust driver assignments to meet participants' needs effectively. Manage the daily delivery of home meals, durable medical equipment, and pharmacy supplies. Act as a backup driver if needed and maintain the transportation software program. Ensure safe and timely transportation, handle delays or issues promptly, and support quality improvement initiatives. Minimum Qualifications: High school diploma or equivalent required. At least one year of experience with frail or elderly populations, or willingness to undergo training. Valid driver’s license with a clean record. Employee Medical Statement meeting North Carolina standards required. Proficient in Microsoft Office Suite and transportation software, with strong organizational and communication skills. Position Highlights and Benefits: Competitive salary and comprehensive benefits package. Supportive and collaborative work environment. Opportunities for professional growth and training. Be part of a mission-driven organization dedicated to providing exceptional care and services. Ministry/Facility Information: Trinity Health PACE is committed to delivering compassionate, high-quality care to elderly and frail individuals through our comprehensive PACE programs. Join us in our mission to enhance the lives of our participants and make a meaningful impact in our community. Apply today to be a part of our dedicated team and help us make a difference in the lives of those we serve! Our Commitment to Diversity and Inclusion Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law. Trinity Health is one of the largest not-for-profit, faith-based health care systems in the nation. Together, we’re 121,000 colleagues and nearly 36,500 physicians and clinicians caring for diverse communities across 27 states. Nationally recognized for care and experience, our system includes 101 hospitals, 126 continuing care locations, the second largest PACE program in the country, 136 urgent care locations, and many other health and well-being services. Based in Livonia, Michigan, in fiscal year 2023, we invested $1.5 billion in our communities through charity care and other community benefit programs. For more information, visit http://www.trinity-health.org. You can also follow Trinity Health on LinkedIn.