What are the responsibilities and job description for the Customer Support Representative position at MIA Business Center?
We are looking for a Customer Support Representative to join our team and provide exceptional customer service to our clients. The successful candidate will be responsible for responding to customer inquiries, resolving customer complaints, and providing general assistance to customers. The ideal candidate will have excellent communication skills, an ability to think on their feet, and a commitment to providing the highest level of customer service.
Responsibilities:
- Respond to customer inquiries in a timely and professional manner.
- Troubleshoot customer issues and provide solutions.
- Maintain customer records in an organized and accurate manner.
- Identify customer needs and provide appropriate solutions.
- Provide product information to customers.
- Handle customer complaints in a courteous and professional manner.
- Escalate customer issues to the appropriate personnel.
Job Type: Full-time
Pay: $2,000.00 - $2,200.00 per week
Benefits:
- Health insurance
- On-the-job training
- Professional development assistance
- Referral program
Experience level:
- No experience needed
Shift:
- 8 hour shift
Weekly day range:
- Monday to Friday
Work setting:
- In-person
Work Location: In person
Salary : $2,000 - $2,200