What are the responsibilities and job description for the Group Sales Manager position at Miami Beach Hotel Group?
Role: Group Sales Manager
Reports to: Sales Director
Job type: Full Type
This job is in person and mobile as you have to go out and meet clients/events
Miami Beach Hotel Group is currently the largest independent hotel group in Miami Beach with 82-buildings, 7 restaurants, 16 hotels with over 1,500 rooms, and growing. Each of our boutique hotels, from a free-spirited hostel to 4-star luxury, has its own unique personality and style that continues to draw thousands of domestic and international travelers of all budgets year after year. South Beach Group hotels continue to lead the market in amenities, location, and value, not to mention being innovators in marketing, food & beverage, and hosting over-the-top events well-known throughout South Beach.
We’re focused on hiring the best talent,We are committed to bringing in top talent, developing them, and constantly raising the bar to ensure our guests remain our #1 priority. We seek individuals with grit, strong leadership, and a passion for delivering the best experiences at our hotels and restaurants to all of our guests.
Sales: We’re looking for a driven, energetic individual who’s passionate about sales and ready to build a long-term career. You’ll thrive here if you can build strong in-person connections, move with urgency, stay bold and competitive, push through challenges, and always aim for excellence. If you love the thrill of the sale and refuse to settle for anything less than to be the best, this is the place for you!
• Deliver exceptional service with warmth and attentiveness to create an unforgettable guest experience.
• Develop and execute strategic sales and marketing plans to drive hotel revenue growth.
• Identify new market opportunities and create innovative strategies to expand market share.
• Build and nurture strong relationships with corporate clients, travel agencies, and key stakeholders to generate business and promote hotel services.
• Conduct market research to analyze trends, competition, and customer preferences, using insights to shape sales and marketing strategies.
• Work closely with the revenue management team to optimize pricing strategies and maximize profitability.
Reporting & Performance Tracking:
• Monitor and report on group sales performance, including revenue, booking conversions, and key metrics.
• Keep detailed records of client interactions, contracts, and event specifics in the hotel’s CRM or sales system.
• Provide regular sales updates to the Sales Director or General Manager.
Networking & Industry Representation:
• Attend networking events, trade shows, and conferences to promote the hotel and create new group sales opportunities.
• Represent the hotel at industry events, building relationships with key decision-makers in the luxury event market.
Brand Ambassadorship:
• Act as a brand ambassador, ensuring all sales activities uphold the hotel’s commitment to luxury and excellence.
• Personalize proposals and presentations to align with the hotel’s high standards of service and quality.
Qualifications:
- Associate/bachelor degree preferred or equivalent experience required
- Minimum 2 years of experience in hotel sales
- Proven sales experience, particularly in managing corporate accounts and group bookings
- Ability to develop and maintain strong client relationships, ensuring high levels of customer satisfaction
- Demonstrated success in driving revenue growth and achieving sales targets
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Day shift
- Monday to Friday
- Night shift
- Weekends as needed
