What are the responsibilities and job description for the Lead Server position at Miami Beach Hotel Group?
Job Summary
We are seeking an experienced and dynamic Lead Server to lead our front-of-house team in one of our Miami Beach Hotel Group restaurants. The ideal candidate will possess strong leadership skills, a passion for fine dining, and a commitment to guest satisfaction. As the Lead Server, you will oversee the service staff, ensure adherence to food safety standards, and maintain high levels of sanitation while fostering a welcoming environment for our guests.
Responsibilities
- Supervise and coordinate the activities of the serving staff to ensure efficient service.
- Train new servers on menu offerings, service techniques, and restaurant policies.
- Manage reservations and address any guest inquiries or concerns promptly.
- Ensure compliance with food safety regulations and sanitation standards.
- Collaborate with the culinary team to provide feedback on menu items and improve guest satisfaction.
- Handle cash register operations accurately and manage POS transactions effectively.
- Maintain positive guest relations by providing attentive service and addressing any issues that arise.
- Assist in sales initiatives by upselling menu items and promoting specials.
- Conduct regular checks on dining areas to ensure cleanliness and proper setup.
Qualifications
- Proven experience in a dining environment, preferably in a leadership role.
- Strong knowledge of food safety practices and sanitation requirements.
- Proficiency in using POS systems and cash registers.
- Excellent math skills for handling transactions and managing tips.
- Exceptional guest relations skills with a focus on providing outstanding service.
- Ability to work collaboratively in a fast-paced environment while maintaining composure under pressure.
- Familiarity with culinary terminology and menu development is a plus.
- Availability to work flexible hours, including evenings and weekends.
Join our team as a Lead Server where you can showcase your expertise in fine dining while leading a passionate team dedicated to providing memorable experiences for our guests.
Job Type: Full-time
Pay: $12.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Shift:
- 10 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
Work Location: In person
Salary : $12
