Outpatient Coordinator - Clinic

Brief Description

Miami Jewish Health is one of the largest providers of healthcare and living options for aging adults in the Southeast. Our main campus is located on 20 acres just north of mid-town Miami, and is home to our support departments like Finance, Accounting, Human Resources, Marketing and more. Join us now to do purposeful work with our diverse and respectful team.

Job Summary

The Outpatient Coordinator is responsible for verifying demographic data and financial viability of clinic and Mental Health patients for outpatient procedures and clinic visits. Assists with medical billing and basic clerical support functions as requested. Maintains census information and prepares for the Director- AHC in a timely manner.

Essential Job Functions

• Processes patient registrations including verifying insurance, obtaining and entering all pertinent information and informing patients of their financial obligations
• Schedules and processes walk in appointments
• Assists with reconciliation of billing and serves as a liaison with the Accounting Department to resolve billing issues
• Maintains accurate census on patient scheduling and rescheduling and types of treatment required per patient and number of patients treated per month
• Provides census information and other reports as needed to the Medical Director
• Performs other support functions as needed
• Attends department meetings and in-services as needed
  
  

Job Requirements

Education

• High School Diploma or equivalent, Bachelor’s Degree preferred
  
  

Experience

• Three years experience in healthcare with focus on medical billing & patient registration.
  
  

Licenses/Certifications

• N/A
  
  

Abilities Required

• Proficient in Medicare, Medicaid and HMO regulations
• Knowledge of medical terminology
• Recognition and understanding of a wide variety of financial matters
• Excellent communication and interpersonal skills
• Knowledge of geriatrics/gerontology preferred
• Knowledge of the financial aspects of long-term care
• Understanding of individual and family dynamics
• Understanding of healthcare and issues related to illness
• Detail oriented and strong ability to multitask
  
  

Functional Demands

Environment Work Conditions

• Normal working condition with adequate lighting and ventilation
  
  

Infectious Material Exposure

• No routine exposure to blood/body fluids/tissues, but may occasionally require performing unplanned activities which may involve exposure to blood/body fluids/tissues
  
  

Organizational Expectations

• Ensures that resident’s/patient’s rights are adhered to
• Demonstrates professionalism and accountability
• Demonstrates a caring attitude consistent with Miami Jewish EmpathicareSM toward MJH residents, patients, family members, employees, and other facility guests
• Demonstrates excellent communication skills
• Ensures confidentiality and security of patients’ medical information
• Identifies and utilizes appropriate channels of communication
• Able to speak, read and write English
• Able to think and act calmly to meet unusual occurrences of the job
• Adheres to the organization’s Mission, Vision and Values
• Participates in departmental activities, meetings and in-services and follows established guidelines
• Maintains a safe working environment
  
  

Miami Jewish Health provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.