Coordinator, Event Operations

Position Summary

The Coordinator, Event Operations will be responsible for assisting in the planning, organization, and execution of baseball events, and select non-baseball events, hosted at loanDepot park.

Essential Functions

• Aid in the development and implementation of policies and procedures for gameday events at loanDepot park
• Assist with the preparation and circulation of homestand and production notes, communication sheets, event resumes and staff deployments
• Liaise between ballpark clients, vendors, tenants, and internal departments/partners to ensure expectations are exceeded throughout each event cycle
• Develop layouts and signage plans for home games and events
• Assist internal departments with the coordination of gameday events and activations
• Meet with all relevant departments to communicate roles and responsibilities to guarantee the successful and collaborative execution of each event
• Work closely with the Ballpark Operations department to ensure event areas and spaces are properly set and configured
• Serve as the on-site point of contact for assigned events inclusive of setup and breakdown
• Conduct walkthroughs prior to home games and events with a focus on presentation, safety, and cleanliness; follow-up on outstanding issues with internal departments and third party partners
• Address guest issues and/or incidents that occur during home games and events, and provide effective solutions and follow-up
• Support the direction and management of event staff, including but not limited to: Event Security, Guest Experience, and Housekeeping
• Oversee batting practice and fan experience operations during home games
• Other responsibilities as assigned
  
  

Qualifications

Qualifications & Requirements:

• Strong interpersonal and verbal/written communications skills
• Highly organized; able to disseminate information to departments and partners in a timely fashion
• Able to perform multiple tasks and projects simultaneously
• Ability to motivate and maintain effective working relationships with staff and partners
• Ability to work all home games and select events, often involving extended hours, weekends, and holidays
• Willing to learn and take direction well
• Dependable, punctual and manages time efficiently
• Pays great attention to detail
• Microsoft 365 (Word, Excel, PowerPoint, Outlook, etc.) proficiency required
• Bilingual (English/Spanish) a plus
  
  

Suggested Education & Experience Guidelines

• Bachelor’s degree from an accredited college/university in related area
• Previous experience coordinating events in a ballpark or similar venue
• Experience using event management software a plus
  
  

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.