Manager, Risk Management

Position Summary

The Miami Marlins, a Major League Baseball (MLB) team, are seeking a proactive and detail-oriented Manager of Risk Management to oversee the identification, assessment, and mitigation of risks across all facets of the organization. This role will ensure the safety of players, staff, and fans, protect organizational assets, and maintain compliance with league regulations, local laws, and industry standards. The Manager of Risk Management will collaborate with internal departments such as Facilities, Ballpark Operations, Security, Legal, Human Resources, Finance, and Guest Experience, as well as external partners to safeguard the team’s reputation, financial stability, and operational success.

Responsibilities

• Risk Assessment & Strategy: Identify potential risks related to employee safety, stadium operations, travel, fan experience, and overall organizational risk. Develop and implement comprehensive risk management strategies to minimize exposure.
• Insurance Management: Oversee the procurement and management of insurance policies, including liability, property, workers’ compensation, and event-specific coverage. Work with brokers, adjusters, TPAs, defense counsel, and the Legal department to ensure adequate protection for the team, staff, and facilities. Coordinate claims related to GL, auto, workers compensation, and property.
• Safety & Compliance: Ensure compliance with MLB regulations such as drone compliance, Occupational Safety and Health Administration (OSHA) standards, and local/state safety codes. Assist in developing emergency response plans for the Ballpark and employees.
• Game Day Operations: Collaborate with Ballpark Operations and Security teams to assess and mitigate risks during home games, including crowd control, severe weather protocols, and medical emergencies.
• Staff Protection: Implement policies to reduce workplace hazards for front-office and support staff. Manage inventory of safety equipment (AED, life safety equipment, first aid kits, etc.).
• Crisis Management: Develop and execute crisis response plans, including natural disasters, public relations incidents, or operational disruptions. Conduct post-incident analyses to improve future preparedness.
• Vendor & Contract Oversight: Review contracts with vendors, sponsors, and partners to identify and mitigate liability risks. Ensure third-party compliance with Marlins’ risk management standards. Enforce compliance to gameday vendor guide, including food truck guidelines. Issue Club certificates of insurance and track all vendor certificates of insurance to ensure compliance with Club’s insurance requirements as specified in Club agreements/contracts.
• Data Security: Work with IT to assess and address cybersecurity risks, protecting sensitive team data, fan information, and digital assets.
• Training & Education: Design and deliver risk management training programs for staff, including topics like safety procedures, emergency protocols, and liability awareness. Coordinate safety certifications for personnel operating the club’s vehicle fleet.
• Workers Compensation: Manage accountability in the administration of Club’s workers compensation claims, including international (Dominican Republic) claim management strategies critical to the Club’s claim loss mitigation in this area of operation.
• Insurable Assets: Administer the Club’s vehicle lease programs and related regulatory vehicle registrations and insurance documentation.
• Reporting: Provide regular risk assessment reports to senior leadership, including recommendations for policy updates or resource allocation.
  
  

Qualifications & Requirements

• Strong understanding of insurance policies, liability frameworks, risk transfer and regulatory compliance.
• Knowledge of baseball operations, stadium management, or event planning is a plus.
• Exceptional analytical skills with the ability to assess complex situations and develop practical solutions.
• Excellent communication and collaboration skills to work with diverse stakeholders, from executives to game-day staff.
• Knowledge of Risk Transfer strategies to contracted parties.
• Must be familiar with reporting underwriting values (policy renewals).
• Ability to remain calm under pressure and manage crises effectively.
• Willingness to work irregular hours, including nights, weekends, and holidays, as dictated by the baseball season, event schedule, and team needs.
• Ability to visit various locations, including the stadium, training facilities, and travel destinations, to assess risks on-site.
• Must be able to respond quickly to emergent situations during games or events.
  
  

Suggested Education & Experience Guidelines

• Bachelor’s degree in Risk Management, Business Administration, Sports Management, or a related field (Master’s degree or relevant certification, e.g., ARM, CRM, preferred)
• Minimum of 5 years of experience in risk management, preferably in sports, entertainment, or a related industry.
• Strong understanding of insurance policies, liability frameworks, risk transfer, and regulatory compliance.
• Knowledge stadium management or event planning is a plus.
• Exceptional analytical skills with the ability to assess complex situations and develop practical solutions.
• Excellent communication and collaboration skills to work with diverse stakeholders, from executives to game-day staff.
• Ability to remain calm under pressure and manage crises effectively.
• Proficiency in risk management software, Microsoft Office Suite, and data analysis tools.
• Willingness to work irregular hours, including nights, weekends, and holidays, as dictated by the baseball season and team needs.
  
  

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.