What are the responsibilities and job description for the Office Manager/HR Support position at MiaRec?
MiaRec is an award-winning software company that offers Automated Quality Management and Conversation Intelligence solutions for contact centers worldwide. Our Generative AI-powered platform is designed to automate workflows, save costs, boost efficiency, enhance customer experiences, grow revenue, and drive digital transformation. We are looking for an Office Manager / HR Support to join our growing team.
What you will be doing :
- Office Operations Management : Manage day-to-day office operations to ensure smooth functioning, including monitoring office supplies, coordinating with vendors and service providers, and overseeing office facility-related operations.
- Visitor Reception and Call Management : Greet visitors warmly, direct them appropriately, and maintain a professional reception area. Handle incoming calls efficiently, directing them to the right person or taking messages as needed. Ensure smooth communication and provide support with scheduling or visitor management tasks.
- Bookkeeping and Financial Administration : Handle bookkeeping duties, such as managing accounts payable and receivable, processing expense reimbursements, and maintaining financial records using Xero.
- Database Management : Maintain and update the client database (e.g., Pipedrive) to ensure accurate records and seamless information flow.
- Vendor and Budget Management : Select and manage vendors and service providers while tracking budgets to ensure quality and cost-effectiveness.
- Recruitment Support : Assist with recruitment efforts, including drafting job postings, scheduling interviews, and supporting onboarding and offboarding processes.
- Employee Benefits Administration : Manage employee benefits, coordinate with the benefits broker, and lead annual open enrollment processes.
- HR Support : Maintain personnel records, assist with employee relations, and support policy updates in compliance with company guidelines.
- Event Coordination : Plan and manage onsite and offsite events, including team-building activities and special celebrations.
- Marketing Event Coordination : Collaborate with the marketing team to support tradeshow and event logistics, such as travel arrangements, booth setup, and registration management.
- Documentation and Compliance : Organize and maintain office documents, ensuring compliance with regulatory and internal standards.
- Team assistance : Lead or assist in ad hoc projects and initiatives to enhance office efficiency and team productivity.
What we are looking for :
Experience the convenience of our on-site Campbell location, just a short stroll away from downtown and the Pruneyard. Our modern, sunlit office offers breathtaking, panoramic views of the surrounding mountains. We take care of you with comprehensive coverage, including health, vision, dental and disability, life insurance. Secure your financial future with our generous, up to 4% matching 401k contributions.
If you are a highly organized and dependable administrative professional looking to join a supportive team and strive in a fast-paced environment, , we invite you to apply for this exciting opportunity.
Full time position : 35-40 hours a week.