What are the responsibilities and job description for the Patient Care Coordinator position at MiBoca Dentistry?
Job Summary
We are seeking a dedicated and organized Patient Care Coordinator to join our dental practice. This role is essential in ensuring that patients receive exceptional care and support throughout their healthcare journey. The Patient Care Coordinator will act as a liaison between patients and our providers, managing appointments, medical records, and patient inquiries in a professional and compassionate manner.
Duties
- Schedule and confirm patient appointments, ensuring optimal use of provider time.
- Maintain accurate patient records, including medical history and treatment plans.
- Assist patients with insurance verification and billing inquiries.
- Provide information to patients regarding procedures, treatments, and office policies.
- Coordinate communication between patients and medical staff to facilitate quality care.
- Manage incoming calls and respond to patient inquiries promptly.
- Ensure compliance with medical office protocols and confidentiality regulations.
- Support the administrative functions of the office, including filing, data entry, and inventory management.
Requirements
- Previous or dental office setting is preferred.
- Strong to effectively communicate with healthcare professionals.
- Excellent organizational skills with the ability to manage multiple tasks simultaneously.
- Proficient in office software applications for scheduling and record management.
- Strong interpersonal skills with a focus on providing exceptional customer service.
- Ability to work collaboratively within a team environment while maintaining professionalism.
- A background in medical administrative support is highly desirable.
Join our team as a Patient Care Coordinator and make a positive impact on the lives of our patients through your dedication and commitment to quality care.
Job Type: Full-time
Pay: $17.00 - $20.00 per hour
Benefits:
- Employee discount
- Flexible schedule
- Paid time off
Schedule:
- Monday to Friday
- Weekends as needed
Work Location: In person
Salary : $17 - $20