Environmental Services Manager (Full-Time)

Job Summary: 

We are looking for an experienced Environmental Services Manager to join our team at Miccosukee Casino & Resort. As a valued team member, we are committed to delivering a memorable, impressive, caring, committed and original experience for our guests, our team members, and community. We uphold this commitment by providing a safe and enjoyable workplace where YOU are our number one priority.  It is the MICCO way.

Miccosukee Casino and Resort is in growth mode with several new and exciting projects in both the short and long term – starting with a new Poker Room. These projects will enhance the total customer offering and experience, integrate technology with service for a superior delivery, and most importantly, create unique and aspirational opportunities for our guests and our team members. Our ambitious growth plans, however, can only be realized by aligning talented people with the same passion for service, and the same commitment to delivering a truly memorable experience as all of our current team members.  If this sounds like you, and you also enjoy equitable compensation, terrific benefits, growth opportunities within the organization, and a whole lot of FUN at work, then we look forward to meeting you. 

Qualifications

• Ability to obtain and maintain a Tribal Gaming License
• Requires at least 3 years of experience in healthcare environmental services, hotels or commercial buildings with management or supervisory experience preferred Effective communication required.
• Strong knowledge of cleaning procedures, infection control protocols, and safety and environmental regulations including OSHA, EPA and local guidelines.
• Be able to work indoors and be exposed to various environmental contaminants including smoke
• Ability to lift or carry a minimum of 40 pounds unassisted in the performance of specific tasks assigned
• Must be able to work with others, communicate well, receive direction, and provide feedback when needed to achieve department goals and objectives
• Must maintain a positive attitude toward work and interface with guests in a congenial and polite manner
• Members are expected to conduct and carry themselves in a professional manner at all times and to observe the Company’s standards, work requirements and rules of conduct.
• Excellent leadership, communication, and organizational skills are essential.

Responsibilities

An Environmental Services (EVS) Manager oversees the cleaning, disinfecting, and maintenance of the casino, ensuring compliance with safety and sanitation standards.  This position is responsible for working closely with many different departments to ensure cleanliness throughout the property (both inside and outside). Must have experience in floor care, surface cleaning, cleaning equipment and various cleaning products and equipment. Additional responsibilities will include staff scheduling, coordinating and scheduling various deep cleaning projects, new product research, introduction of new cleaning items, and research of new equipment.

Shift: Afternoon/Night 

• Leadership and Management: 
  • Provides leadership, direction, and management oversight for the EVS department. 
  • Manages staff, including assigning tasks, training, and conducting performance evaluations.
  • Ensures effective management of labor, productivity, and customer service. 
• Facility Operations: 
  • Develops and executes facility solutions to ensure cleaning and safety standards are met. 
  • Oversees the cleaning and disinfecting of various areas, including restrooms, restaurants, offices, parking areas and common areas. 
• Quality Control and Improvement: 
  • Conducts quality checks and implements continuous quality improvement initiatives. 
  • Maintains records and completes reports as needed. 
• Budget and Resource Management: 
  • Manages the EVS budget and ensures efficient resource allocation. 
  • Purchases supplies and equipment. 
  • Collaboration and Communication: 
  • Works collaboratively with other departments to understand key workstreams that impact operations. 
  • Serves as the organization's expert on large facilities cleaning.
• Other Duties: 
  • May perform housekeeping and laundry tasks, operate cleaning equipment, and perform light maintenance on equipment. 
  • Provides support as an environmental worker when needed. 
  • Be involved in interviewing and hiring new team members. 

The Casino & Resort will function seven days a week, 24 hours a day. We may find it necessary to re-schedule shifts according to our business volume. You must be willing and available to fulfill these demands

While performing the duties of this job, the team member will be regularly required to walk, stand and sit. The associate will occasionally be required to climb and use balance. Additionally, the team member will frequently be asked to use hands and arms carry and lift items. Specific vision abilities required to perform this job include close vision and distance vision.
 
While performing the duties of this job, the team member may experience temperature fluctuations and moderate to high levels of noise. This is a smoking environment.