Licensed Insurance Customer Service Representative_Team Lead

Join us and grow your career to new heights. Michael Geffre-Farmers Insurance Agency in LAGUNA BEACH, California, is looking for a confident, experienced Licensed Insurance Customer Service Representative to join our agency as a Team Lead in our Customer Service Department . In this role you will lead our customer service team in providing exceptional customer service to our clients and addressing all of their queries. Your positive attitude, rapport-building, and desire to help may make you the perfect fit for this role. We pride ourselves on our top-notch customer service and are looking for someone who has the skills to deliver an amazing experience and lead others to do the same. If you are ready to make a change in your life and are looking to join a company that cares about both our customers and you, apply today!

Benefits

Annual Base Salary Commission Bonus Opportunities

Paid Time Off (PTO)

Mon-Fri Schedule

Career Growth Opportunities

Hands on Training

Evenings Off

Responsibilities

Provide exceptional customer service and support.

Follow up with customers to assure satisfaction, respond to queries, solicit further sales, and solve or refer problems.

Foster strong relationships with our customers to maintain a high level of client retention and product loyalty.

Provides on-going support to insurance clients as needed.

Responds to all inquiries, cancellation requests, and sales requests within a specified timeframe.

Requirement

A Property & Casualty insurance license Is Required!

Possess a genuine willingness to learn, be intuitive and resourceful and be coachable.

Be a great self-starter with a sense of urgency.

Excellent Communication / interpersonal skills.

Works well with other employees and is a team player with a positive attitude.

Display leadership competencies, including ability to delegate, engage, and inspire others.

Salary : $50,000 - $65,000