What are the responsibilities and job description for the Dental Receptionist position at Michael J Gans DMD?
Job Overview
We are seeking a dedicated and organized Dental Receptionist to join our team. The ideal candidate will be the first point of contact for patients, providing exceptional customer service while managing front desk operations in a busy dental practice. This role requires a blend of administrative skills and knowledge of dental terminology, ensuring smooth patient flow and efficient office management.
Duties
- Greet patients warmly and check them in for their appointments.
- Schedule and confirm patient appointments using Dentrix software.
- Manage patient records, ensuring accuracy and confidentiality.
- Perform insurance verification and assist patients with billing inquiries.
- Handle incoming calls, addressing patient questions and concerns effectively.
- Maintain a clean and organized front desk area.
- Process payments and manage daily transactions.
- Collaborate with dental staff to ensure seamless patient care.
Qualifications
- Previous experience in a front desk or medical office setting is preferred.
- Proficiency in 10 key typing for efficient data entry.
- Familiarity with medical terminology; knowledge of dental terminology is a plus.
- Experience with Dentrix or similar dental practice management software is advantageous.
- Strong customer service skills with the ability to communicate effectively with patients.
- Bilingual candidates are encouraged to apply to better serve our diverse patient base.
- Detail-oriented with excellent organizational skills to manage multiple tasks efficiently.
Join our team as a Dental Receptionist, where you will play a crucial role in delivering outstanding service to our patients while contributing to the overall success of our practice.
Job Types: Full-time, Part-time
Pay: $15.00 - $23.00 per hour
Expected hours: 24 – 32 per week
Schedule:
- Monday to Friday
Ability to Commute:
- Pittsburgh, PA 15228 (Required)
Ability to Relocate:
- Pittsburgh, PA 15228: Relocate before starting work (Required)
Work Location: In person
Salary : $15 - $23