Field Service Technician - Clean Utility Systems -Boston

About Our Client

The client is a global leader in clean utility systems, specializing in advanced water treatment technologies for the pharmaceutical and biotech industries. They provide high-quality solutions such as Purified Water, Water for Injection (WFI), and Pure Steam systems, supported by comprehensive engineering, manufacturing, and service capabilities. With a strong commitment to innovation and customer satisfaction, the client operates state-of-the-art manufacturing facilities across Europe, Asia, and the United States, delivering turnkey solutions to meet the highest industry standards.

Job Description

As a Field Service Technician, you'll play a critical role in ensuring the reliability and performance of cutting-edge water treatment systems for the pharmaceutical and biotech industries. This position offers a dynamic and hands-on environment where your expertise will directly impact customer satisfaction. If you thrive on solving technical challenges and enjoy a mix of fieldwork and customer interaction, this is the opportunity for you.

Key Responsibilities :

• Perform preventative and corrective maintenance on advanced water treatment equipment, including pumps, valves, motors, and control panels.
• Troubleshoot and resolve electrical and mechanical issues both remotely and on-site.
• Commission new systems, complete detailed documentation, and train site personnel in equipment operation.
• Maintain accurate internal and external documentation, ensuring seamless communication and reporting.
• Travel regionally in your company car with occasional North American trips to deliver exceptional customer service and technical support.

Take pride in your work while growing your expertise with a global leader in clean utility solutions!

MPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants.

The Successful Applicant

The successful Field Service Technician is a hands-on problem-solver with a passion for technical excellence and customer satisfaction. They are eager to work independently in a dynamic field-based role, thrive on resolving challenges, and take pride in delivering top-tier service.

Key Attributes of the Ideal Candidate :

• 0-2 years of experience with electro-mechanical equipment, including pumps, valves, motors, and basic plumbing.
• Strong communication skills, self-motivation, and the ability to work independently without supervision.
• Familiarity with electrical systems, control panels, PLCs, and automation, with the ability to interpret P&IDs and technical schematics.
• A proactive and customer-focused mindset, capable of troubleshooting and resolving issues both remotely and on-site.
• Flexibility to travel regionally (up to 75%) with occasional travel across North America.

This role is ideal for someone seeking career growth, technical development, and the chance to work with innovative water treatment technologies in a high-impact industry.

What's on Offer

As field service technican, enjoy a comprehensive package designed to support their professional growth and personal well-being. This opportunity provides the tools, training, and environment to thrive in a rewarding and impactful role.

What's on Offer :
• Company Car
• Reimbursed gas, maitence and meals when traveling
• Competitive salary and a robust benefits package, including health, dental, vision, life insurance, and 401(k) with matching.
• Opportunities for career advancement through industry-leading training and exposure to cutting-edge technologies.
• Hands-on technical work with innovative water treatment systems in the pharmaceutical and biotech sectors.
• Regional travel with occasional North American opportunities, offering a dynamic and varied work environment.
• The chance to join a globally recognized leader in clean utility solutions and contribute to vital industries.
• Typically a 40 hour work week

This role is a path to growth, expertise, and the satisfaction of making a difference in the world of clean technology.

Apply now to become a Field Service Technician and start your journey toward growth, innovation, and success!

Contact

Megan Obrien

Quote job ref

JN-122024-6615432