What are the responsibilities and job description for the Retail Associate Extraordinaire position at Michael's Inc?
Deliver Exceptional Customer Service: As a Customer Service Team Member, your primary focus will be on providing top-notch service to our customers. This includes assisting them in finding products, answering questions, and resolving any issues that may arise during their shopping experience.
\Provide a Fast and Friendly Checkout Experience: You'll be responsible for processing transactions efficiently and accurately, while also providing a positive experience for our customers. This includes handling returns and exchanges, processing payments, and maintaining a clean and organized checkout area.
\Educate Customers on Our Programs: We offer a variety of programs and services designed to enhance the shopping experience for our customers. As a Customer Service Team Member, you'll have the opportunity to educate customers on these programs, including our Voice of Customer (VOC) survey and Rewards program.
\Work in a Fast-Paced Environment: As a Michaels team member, you'll be working in a dynamic and fast-paced environment. You'll need to be able to multitask, prioritize tasks, and maintain a high level of productivity in a quick-changing environment.
