What are the responsibilities and job description for the Receptionist - Salon and Spa - Full Time position at Michael's Salon and Day Spa?
Job description
Michael's Salon and Spa located in Centerville, Ohio has an immediate opportunity to join our team! In the role of Guest Services Receptionist you are the first person to welcome our clients! Michael's Salon and Spa values celebrating beauty, empowerment, and inclusivity!
About Michael's Salon and Spa
Michael's believes in fostering a sense of community while offering luxury beauty and wellness services. We're not just about providing services, we create experiences in an environment where everyone feels valued and welcome!
About the Receptionist Opportunity
As a full-time Guest Services Receptionist, you will be the point of contact to welcome clients with warmth and professionalism. Our Guest Services team ensures every guest has a seamless and delightful experience from start to finish.
Job Duties and Responsibilities
- Interacting with clients in a professional and warm manner from check-in to check-out.
- Manage appointments ensuring organization of schedules.
- Respond promptly and courteously to phone calls and inquiries.
- Provide knowledgeable information about services, products, and promotions.
- Ensure the Reception area is inviting, clean and organized.
- Assist with opening and closing duties.
- Maintain the facility to meet State board standards, ensuring adherence to all regulations and cleanliness standards.
- Oversee retail product displays including restocking and organizing.
- Utilize product knowledge to recommend products tailored to client's needs.
- Process payments for services accurately.
- Address and resolve guest concerns in a professional and timely manner.
Requirements
- Excellent communication and interpersonal skills.
- Proficiency in basic computer skills (e.g. Microsoft Office and/or scheduling software).
- Enthusiasm for working in a fast-paced, team environment.
- Previous experience in customer service, hospitality, or similar role, preferred.
- Passion for beauty, wellness, and creating positive experiences for others, a plus!
Perks of Working at Michael's Salon and Spa
- Free haircuts
- Discounted Salon and Spa services
- Discounted products
Physical Requirements
- Must be able to stand for extended periods of time
- Must be able to crouch, reach overhead, and lift up to 15 pounds
- Must be able to multi-task in a fast paced environment with an emphasis and ability to ensure the customer needs are met in a friendly and professional manner.
Benefits Available to Full Time (30 hours/week minimum) Staff
- Health, Dental, Vision and other supplemental insurance offerings
- Employee Discount
- Flexible Schedules
- Paid Time Off
- 401k
Job Type: Full-time
Pay: $13.00 - $16.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Shift:
- Day shift
- Evening shift
- Morning shift
Ability to Commute:
- Dayton, OH 45459 (Required)
Ability to Relocate:
- Dayton, OH 45459: Relocate before starting work (Required)
Work Location: In person
Job Type: Full-time
Pay: $14.00 - $16.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Shift:
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
Ability to Commute:
- Dayton, OH 45459 (Required)
Ability to Relocate:
- Dayton, OH 45459: Relocate before starting work (Required)
Work Location: In person
Salary : $13 - $16