What are the responsibilities and job description for the Customer Service Representative - State Farm Agent Team Member position at Michael Trout - State Farm Agent?

Position Overview

State Farm Insurance Agent located in Scott City, KS is seeking an outgoing, career-oriented professional to join their team. As a State Farm team member for Michael Trout - State Farm Agent, you will build and develop customer relationships within the community to promote State Farm products including auto, home and life insurance.

Responsibilities

Establish customer relationships and follow up with customers, as needed.
Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
Maintain a strong work ethic with a total commitment to success each and every day.

As an Agent Team Member, you will receive...

Salary plus commission / bonus

Paid time off (vacation and personal / sick days)

Valuable experience

Growth potential / Opportunity for advancement within my agency

Requirements

Excellent interpersonal skills

Excellent communication skills - written, verbal and listening

People-oriented

Organizational skills

Self-motivated

Detail oriented

Proactive in problem solving

Dedicated to customer service

Able to learn computer functions

Experience in a variety of computer applications, particularly Windows

Pride in getting work done accurately and timely

Ability to work in a team environment

Ability to multi-task

Provide timely and thorough activity reports to agent

Ability to effectively relate to a customer

Property and Casualty license (must be able to obtain)

Life and Health license (must be able to obtain)

Position may require irregular working hours

Salary : $30,000 - $33,000

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Customer Service Representative - State Farm Agent Team Member

What are the responsibilities and job description for the Customer Service Representative - State Farm Agent Team Member position at Michael Trout - State Farm Agent?

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