Outside Sales

Job Summary/Objective

At Michel Sales, we pride ourselves on being a Manufacturers Representative Company dedicated to serving a diverse clientele. This includes the PHCC (Plumbing-Heating-Cooling Contractors), HVAC (Residential and Commercial Heating, Ventilation, and Air Conditioning), as well as Commercial and Industrial PVF Markets. With decades of experience and a commitment to excellence, we have positioned ourselves as industry leaders.

Our core strength lies in our team of exceptionally talented inside and outside sales professionals. These individuals are not just salespeople; they are industry experts who understand the nuances of our products and services.

Michel Sales is deeply rooted in the plumbing industry, with a history dating back to 1891 when Theodore Michel founded the Union Brass Faucet Company. In 1932, Clarence Michel established the Michel Sales Agency, laying the foundation for our present-day success. Michel Sales is currently in its 4th generation of Family ownership. Family First is a core focus at Michel Sales. This allows our Team Members to excel in both their personal and professional lives.

Essential Functions

• Sell company products to outside customers that meet the customers needs.
• Builds and maintains a network of sources from which to identify new sales leads.
• Meet or exceed the expectations of our customers by providing superior service and positive experience.
• Communicates with customers and leads to identify and understand their product or service needs; identifies and suggests products and services to meet those needs.
• Negotiate pricing with customers and could meet or exceed sales quotas at an acceptable profit-margin.
• Maintains communication with existing and previous customers, alerting them of new products, services, and enhancements that may be of interest.
• Generate price quotes after meeting with customers which meets their expectations and quality standards.
• Ensures customer satisfaction through ongoing communication and relationship management; resolves any issues that may arise post-sale.
• Host customers and potential customers for entertainment events.
• Sales territory will include Southeast Wisconsin

Competencies

• Excellent interpersonal and customer service skills.
• Effective sales and negotiation skills.
• Leadership & management skills, detail oriented
• Presentation ability/public speaking
• Customer Service oriented with a positive disposition
• MicroSoft Office 365, Various MSA Software and Manufacturing systems and programs
• Business Acumen
• Ability to navigate ambiguity.
• Sence of urgency with the ability to multi-task
• Self -motivated to embrace the challenge.
• Ability to work with minimal supervision.
• Maintain professional image as a representative of the company.
• Available and able to travel frequently.
• Excellent organizational skills and attention to detail.
• Strong analytical and problem-solving skills.
• Ability to function well in a high-paced environment.
• Proficient with Microsoft Office Suite or related software.
• Associates Degree or Bachelors degree in Marketing, Sales, Business preferred OR at least two years of related sales experience required.
• Valid drivers license and acceptable driving record.
• Ability to travel frequently, including some overnight travel.
  

CORE VALUES at Michel Sales Agency

Add value to every customer

Our commitment to adding value to every customer experience is unwavering. We understand that our success is linked to the satisfaction and success of our customers. With dedication and a customer-centric approach, we aim to exceed expectations, forging lasting relationships built on trust and mutual benefit.

Win as a Team-Be Humble Doing it

We recognize that true victory is achieved through humility and teamwork. Our family stands united in the belief that collective efforts yield the greatest outcomes. We win not only as individuals, but as a cohesive team, celebrating each other's strengths and supporting one another in times of challenge.

Do What you say

At Michel Sales words are matched with actions. We prioritize integrity by doing what we say, upholding promises to customers, partners, and each other. This commitment fosters a culture of reliability and authenticity, earning us the respect and confidence of all who engage with us.

Embrace the Challenge to be Great

We embrace challenges as opportunities to achieve greatness. Our resilience is a testament to our willingness to confront obstacles head-on, learn from setbacks, and continually raise the bar. The pursuit of greatness is not a destination, but a journey we eagerly undertake, driven by an unwavering passion to excel.

Family First

We recognize that each member of our business family has a life beyond the workplace filled with personal milestones, responsibilities, and cherished moments. We prioritize understanding and accommodating these commitments, fostering a culture of balance that empowers our team to excel in both their professional and personal lives.

Equal Employment Opportunity

Michel Sales Agency provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.