What are the responsibilities and job description for the Future Opening: Customer Service Representative - State Farm Agent Team Member position at Michele Reichel - State Farm Agent?
ROLE DESCRIPTION:
As a customer service representative agent team member with Michele Reichel, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, build and develop customer relationships within the community to promote State Farm products including auto, home and life insurance.
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
- Establish customer relationships and follow up with customers as needed.
- Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
- Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
- Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.
QUALIFICATIONS:
- Dedicated to customer service
- Able to effectively relate to a customer, answer their questions, and anticipate their needs.
- Excellent communication skills to assist customers and coordinate with other agency team members.
- Proactive in problem-solving
- Must have a Property/Casualty license.
BENEFITS:
- Hourly pay
- Paid time off (Vacation)
- Valuable career-building experience
Compensation: $16.00 - $20.00 per hour
Seeking Currently Licensed Applicants Only
We take pride in using our years of valuable experience to mentor individual team members and prepare them for successful careers. If you're willing to work hard and you expect to get results from yourself and those around you, we want to meet you and talk about the opportunity we have for you. If you are self-motivated, possess an entrepreneurial spirit and have a desire to win and achieve results, please consider joining our team.
About Our Agency
- Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
- Our office is located in Corydon, IN.
- I have been a State Farm agent since 1993.
- Before becoming a State Farm Agent, I was previously employed as a State Farm Employee.
Seeking Currently Licensed Applicants Only
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
Salary : $16 - $20
