What are the responsibilities and job description for the Office Manager - State Farm Agent Team Member position at Michelle Twitchell - State Farm Agent?

Responsive recruiter

Prior State Farm experience required

ROLE DESCRIPTION : As Office Manager - State Farm Agent Team Member with Michelle Twitchell - State Farm Agent, you equip our agency to continually achieve its goals. You empower our agency by implementing and supporting office policies and consistently ensuring the execution of advantageous customer experiences. As an organized and detail-oriented professional, your skillset promotes the basis for people in our community to have something they need. Michelle Twitchell - State Farm Agent is eager to bring aboard your collaborative presence.

RESPONSIBILITIES :

Establish customer relationships and follow up with customers, as needed.

Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.

Use a customer-focused, needs-based review process to educate customers about insurance options.

Ensure the office is well-maintained, and continuously equipped to successfully meet customer needs and to market relevant products.

QUALIFICATIONS :

Excellent communication skills - written, verbal, and listening

Highly organized and detail-oriented

Experience in customer service required

Experience in sales preferred

Proactive in problem-solving

Able to work in and manage a team environment

Experience in Windows computer applications

Able to coordinate and collaborate with others to achieve agency goals.

Able to succeed in a fast-paced environment

Able to obtain Property and Casualty License

Able to obtain Life and Health License

BENEFITS :

Simple IRA

Salary plus bonus

Health benefits

Paid time off (vacation and personal / sick days)

Flexible hours

Growth potential / Opportunity for advancement within my agency

License reimbursement

Compensation : $58,000.00 - $85,000.00 per year

Do you want a career and not just a job?

We are an established, growth-oriented agency with a team of highly motivated individuals. We attribute our success to having a fun, energetic environment that is an enjoyable place to work. If you're willing to work hard and you expect to get results from yourself and those around you, we want to meet you and talk about the opportunity we have for you.

About Our Agency

Our office is located in Bartlett, Illinois.

I have been a State Farm agent since 1984.

I am a proud graduate of Millikin.

We currently have 8 team members at our agency.

We have 91 years of combined insurance experience in our office.

Our agency has received awards including : President's Club, Chairman's Circle, Ambassador Travel, Legion of Honor, Senior Vice President's Club, Crystal Excellence Award, National Quality Award, Silver Scroll, Golden Triangle, and Bronze Tablet

Additional languages spoken : Spanish

If you want a career, not a job, then we encourage you to apply

State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

Salary : $58,000 - $85,000

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Office Manager - State Farm Agent Team Member

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