What are the responsibilities and job description for the Outside Sales Account Manager position at Michelli Scales?
We are seeking a dynamic and motivated Account Manager to join our team. The ideal candidate will be responsible for managing client accounts, driving sales growth, and developing strong relationships with clients in the Industrial Weighing and measurement sector.
This is an outdoor sales position for the industrial / manufacturing industry
Duties
Manage a portfolio of client accounts, ensuring high levels of customer satisfaction and retention
Identify and develop new business opportunities through warm calling and networking
Negotiate service agreement scope and pricing with clients to secure profitable accounts
Work closely with the sales and operations team to develop strategies for increasing market share and driving revenue growth
Perform daily sales, marketing, and follow-up activities to generate sales of industrial scales, weighing systems, laboratory balances and force measurement equipment
Create Sales Quotations based on understanding of customer needs and / or in response to RFPs / RFQs
Use a CRM system and company specific apps / tools on a daily basis to log customer visits, quotes, and other relevant sales data
Meet sales goals set forth by the Regional Sales Manager
Routinely report on the status of accounts and transactions
Follow up on company provided or factory provided sales leads
Understand and comply with Corporate Quality Management System objectives and processes
Be a source for information from the field relating to safety, products, competitors, markets, etc.
Attend sales training sessions
Participate in the on-call rotation for salesmen
Occasionally assist service personnel with installations
Skills
Minimum 3 years of experience in outside industrial sales.
Proven track record of managing complex accounts, achieving growth goals, and high levels of customer satisfaction
Excellent verbal and written communication skills, with the ability to interact professionally with clients, internal teams, and external stakeholders
Strong proficiency in MS Office or Google Suite and familiarity with industry-specific software
Results-driven with a strategic mindset and strong business acumen
Detail oriented with strong organizational and project management skills
Electrical and mechanical aptitude, basic understanding of electronic and mechanical concepts
Ability to read and understand sales equipment specifications and basic technical manual procedures
Strong problem-solving skills and a proactive approach to addressing challenges
Other Requirements
Valid drivers license in good standing
Ability to pass a Pre-Employment Background Screen
Be a positive company brand representative and exemplify the values of integrity, initiative, teamwork, quality, leadership, accountability
Perform all job duties SAFELY including ability to lift and walk 50 feet with 50 pounds
Work outdoors in cold and hot temperatures.
Able and willing to travel across the South Atlantic region to meet with clients, attend industry events, and support multiple service locations.
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