What are the responsibilities and job description for the Customer Engagement Manager position at Michelli Weighing & Measurement?
About Michelli Weighing & Measurement: As a company dedicated to providing innovative weighing and measurement solutions, we are seeking a Customer Engagement Manager to lead our sales efforts. This role involves building relationships with customers and driving revenue growth.
Key Responsibilities:
- Developing and executing sales strategies to drive revenue growth
- Maintaining accurate records of customer interactions and opportunities in our CRM system
- Collaborating with the Call Center Manager, Marketing Liaison, and other team members to align sales efforts with overall business objectives
- Providing valuable customer feedback to refine offerings and improve service quality
Requirements:
- Bachelor's degree in business, marketing, or a related field
- Strong leadership and management skills
- Ability to motivate and develop a sales team
- Experience with CRM software (HubSpot experience a plus)
Preferred Qualifications:
- Experience in sales or a related field
- Knowledge of the weighing and measurement industry
